Shift Lead - Customer Experience & Store Ops

Starbucks; Paris; On-site; CAD 40,000 - 50,000; Full time

Job summary

A popular coffee shop chain in Paris, Ontario, is seeking a Shift Supervisor to assist the store manager in operations and lead the team during scheduled shifts. The ideal candidate will deliver legendary customer service, foster a positive team environment, and maintain store standards. Responsibilities include training new partners, managing cash handling, and promoting a culture of excellence and integrity. Join a company dedicated to diversity and creating a welcoming workplace.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations.
• Deliver legendary customer service by connecting with customers.
• Direct the work of baristas and provide feedback to the store manager.
• Maintain a clean and comfortable store environment.

Skills

Customer service experience

Effective oral communication skills

Ability to work as part of a team

Strong interpersonal skills

Ability to learn quickly

Knowledge of the retail environment

Ability to direct the work of others

Job description

A popular coffee shop chain in Paris, Ontario, is seeking a Shift Supervisor to assist the store manager in operations and lead the team during scheduled shifts. The ideal candidate will deliver legendary customer service, foster a positive team environment, and maintain store standards. Responsibilities include training new partners, managing cash handling, and promoting a culture of excellence and integrity. Join a company dedicated to diversity and creating a welcoming workplace.