Shift Lead - Customer Experience & Store Ops

Starbucks; Grande Prairie; On-site; CAD 45,000 - 55,000; Full time

Job summary

A popular coffeehouse chain is seeking a Shift Supervisor in Grande Prairie, Canada. You'll assist the store manager with daily operations and lead the team to provide legendary customer service. Your responsibilities include delegating tasks, modeling company principles, and ensuring a clean environment. We're looking for someone with retail or restaurant experience, strong interpersonal skills, and the ability to effectively communicate with the team. This role offers a chance to be part of a great workplace culture.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to create the Starbucks Experience.
• Model and act in accordance with Starbucks guiding principles.

Skills

Customer service experience in a retail or restaurant environment

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Job description

A popular coffeehouse chain is seeking a Shift Supervisor in Grande Prairie, Canada. You'll assist the store manager with daily operations and lead the team to provide legendary customer service. Your responsibilities include delegating tasks, modeling company principles, and ensuring a clean environment. We're looking for someone with retail or restaurant experience, strong interpersonal skills, and the ability to effectively communicate with the team. This role offers a chance to be part of a great workplace culture.