Shift Lead - Customer Experience & Store Ops

Starbucks; City of Leduc; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain in Alberta is seeking a Shift Supervisor to assist in managing store operations during shifts. The role includes delivering exceptional customer service and training new partners. Ideal candidates will have experience in retail or dining, effective communication skills, and the ability to lead a team. Join a company known for its positive work environment and commitment to diversity and inclusion.

Qualifications

• Customer service experience is required.
• Ability to learn quickly is essential.
• Strong interpersonal skills will be necessary.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Provide legendary customer service and maintain a clean store environment.
• Train new partners and give feedback on performance.

Skills

Customer service experience in a retail or restaurant environment

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in Alberta is seeking a Shift Supervisor to assist in managing store operations during shifts. The role includes delivering exceptional customer service and training new partners. Ideal candidates will have experience in retail or dining, effective communication skills, and the ability to lead a team. Join a company known for its positive work environment and commitment to diversity and inclusion.