Shelter Supervisor- Outreach Services

Wasauksing; Central Ontario; On-site; CAD 60,000 - 75,000; Full time

Job summary

A First Nation organization in Ontario seeks a Full-time Shelter Supervisor for Outreach Services to manage the operations of a 24/7 intimate partner violence shelter. Responsibilities include supervising staff, ensuring shelter operations, and developing support programs grounded in Indigenous beliefs. Candidates should have a degree in social work, effective communication skills, and at least 2-3 years of experience in social services. The position requires flexibility and a valid driver’s license. Applications are due by July 16, 2025.

Qualifications

• 2-3 years’ experience in front-line social service delivery.
• Current registration with the Ontario College of Social Workers.
• Training in First Aid & CPR, Non-Violent Crisis Intervention is beneficial.

Responsibilities

• Supervise health promotion programs related to domestic violence.
• Support staff in delivering outreach activities.
• Maintain quality standards for all shelter programming.

Skills

Effective communication skills

Demonstrated leadership skills

Excellent interpersonal skills

Knowledge of Indigenous worldviews

Education

Degree in social work or counselling psychology

Social service work diploma

Job description

Position Summary:

Wasauksing First Nation is accepting applications for a Full-time Shelter Supervisor- Outreach Services. The position works 4 days a week. Reporting to the Shelter Manager, the Shelter Supervisor ensures the safe, welcoming, and sustainable operations of the 24/7 intimate partner violence emergency shelter home for women, children, men, and 2SLGBTQQIA+ individuals who are victims of domestic violence and intimate partner violence. Working under direct supervision of the Shelter Manager, the Supervisor is responsible for supervising and supporting Outreach programs of all Shelter/Transitional Home services. The Shelter/Transitional Housing Supervisor will be responsible for assisting in the development of programming and support services for shelter guests, utilizing trauma-informed cultural practices with client programs that are grounded in traditional Indigenous beliefs, values, and practices.

Job Duties & Responsibilities:

• Supervises a 16 week health promotion program in community in domestic violence, healthy relationships and healing.
• Supports staff delivering outreach activities for residential and non-residential clients, which included follow up support in community.
• Ensure the safe and sustainable operations and functions of the Shelter while maintaining and upholding a guest-centered approach.
• Assist the Manager with recruitment, orientation, training, retention, evaluations, and performance management of the Shelter Staff.
• Assist the Manager with daily operations and schedule of the Shelter program, directly supervising Shelter staff and volunteers.
• Maintains quality standards/controls of all Shelter/TH programming & services.
• Work in compliance with OH&S Act and Regulations and abide by Wasauksing First Nation Health and safety policies and procedures.
• Demonstrated leadership skills, budget, and program management abilities.
• Maintain a strong understanding of all shelter policies and procedures and how it functions for the Shelter staff.
• Knowledge of surrounding community supports and services.

• May occasionally be required to participate in incident investigation, including providing written statements or other documentation as necessary.
• Operates in accordance with all Wasauksing First Nations’ Human Resources and Financial policies and procedures, including Financial Administrative Law, as they may be updated and amended from time to time.
• Other relevant duties as assigned.

Education & Experience:

• A degree in social work/counselling psychology, social service work diploma, an asset, or an equivalent combination of education, training, and experience.
• Minimum 2-3 years’ experience working in front line in social service delivery is required.
• Current full registration with the Ontario College of Social Workers and Social Service Workers an asset.
• Knowledge of relevant and current legislation.
• Effective communication skills, both verbal and written.
• Aiding in the development and monitoring of training/wellness plans for staff.
• Demonstrated knowledge of Indigenous worldviews and perspectives of health, wellness and traditions of caring.
• Excellent interpersonal skills is essential.
• Training may be provided to the successful candidate.

Other Requirements:

• Valid Driver's License and reliable personal vehicle.
• Flexibility required for schedule and hours, must be flexible in responding to emergencies, including after hours, via phone or in person.
• Valid First Aid & CPR, Certified Drug and Alcohol Clinical Supervisor is an asset.
• Non-Violent Crisis Intervention, Suicide Prevention and Intervention and Trauma Informed Care training are assets.
• This position requires the individual to work with various families, youth and children. To protect children, youth and vulnerable persons, Wasauksing First Nation requires the individual to provide a vulnerable sector or criminal record check.

Applications must be received no later than July 16, 2025 @ 4:00 pm

Please send your resume with a cover letter, contact information and two recent employment references to:

Email: [e-mail]

Only those selected for an interview will be contacted. We wish to thank everyone for their application.