ServiceNow BA: Streamline IT, HR & SIR with Agile

Cpus Engineering Staffing Solutions Inc.; Remote; CAD 80,000 - 110,000; Full time

Job summary

A staffing solutions firm is seeking a skilled ServiceNow Business Analyst to gather business requirements for IT, HR, and Security Incident Response modules. This role involves creating user stories, collaborating with stakeholders, and ensuring delivery timelines within an agile framework. The ideal candidate should have 3-5 years of experience in a similar role, strong understanding of ServiceNow capabilities, and excellent problem-solving skills. This position is fully remote, providing flexibility for candidates in Ontario.

Qualifications

• 3-5 years of experience as a Business Analyst, preferably with ServiceNow.
• Degree or diploma in Information Technology, Business Administration, or a related field.
• Proficiency in ServiceNow, particularly in IT, HR, and SIR modules.

Responsibilities

• Gather and prioritize business requirements.
• Create user stories with acceptance criteria.
• Participate in agile ceremonies like sprint planning.

Skills

Proficiency in ServiceNow

Agile methodologies understanding

Problem-solving skills

Strong communication abilities

Team collaboration

Education

Degree or diploma in Information Technology

Tools

ServiceNow

Job description

A staffing solutions firm is seeking a skilled ServiceNow Business Analyst to gather business requirements for IT, HR, and Security Incident Response modules. This role involves creating user stories, collaborating with stakeholders, and ensuring delivery timelines within an agile framework. The ideal candidate should have 3-5 years of experience in a similar role, strong understanding of ServiceNow capabilities, and excellent problem-solving skills. This position is fully remote, providing flexibility for candidates in Ontario.