Service Technician Residential

Enercare; Winnipeg; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading HVAC service provider in Winnipeg is seeking a skilled technician to diagnose and repair residential HVAC equipment. The ideal candidate will have a Gasfitter 2 License and experience in delivering high-quality customer service. Responsibilities include analyzing customer issues, servicing heating, ventilation, and air conditioning systems. Success in this role requires strong mechanical aptitude and a commitment to customer satisfaction. This full-time position is an excellent opportunity for a dedicated HVAC technician.

Qualifications

• Must have a Gasfitter 2 License and preferable a Refrigeration 313D License.
• Ability to interpret drawings, blueprints, and production diagrams.
• Demonstrated commitment to customer service.

Responsibilities

• Analyze and resolve customer concerns in residential HVAC environments.
• Perform service on HVAC and refrigeration equipment.
• Deliver and remove equipment needed for service.

Skills

Mechanically skilled

Customer-focused service

HVAC systems understanding

Education

High school diploma or equivalent

Tools

HVAC tools and equipment

Job description

Reports To: General Manager and/or Operations Manager

Status: Full-time, Regular

Location Address: Winnipeg, MB

Position Summary:

As a member of our team, you will accurately diagnose and repair problems with residential HVAC equipment. With a strong focus on customer service and a commitment to integrity, you will communicate solutions to customers.

Responsibilities:

• Responsible for analyzing, diagnosing, and resolving customer concerns in residential environments.
• Perform service on residential heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
• Perform start-ups on air conditioning as required.
• Responsible for the delivery and removal of equipment needed to complete service work.
• Responsible for providing excellent service to residential customers and sustaining high levels of customer satisfaction.
• Handle customer concerns, questions, or problems in an effective manner.
• Prepare material requisition forms to ensure proper truck stock levels.
• Other duties include performing maintenance on equipment, servicing and/or cleaning IAQ products, soldering, welding, brazing, and performing minor field fabrication.

Qualifications:

• The qualified candidate must have a high school diploma or equivalent.
• A license in residential HVAC is required (Gasfitter 2 License), with a Refrigeration license (313D License) preferred.
• A license in plumbing, electrical work, sheet metal, or refrigeration an asset.
• Proven mechanical aptitude and experience in the residential HVAC field.
• Able to operate all necessary tools and equipment to perform various projects.
• Adept at servicing residential heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
• Demonstrated commitment to the delivery of customer-focused service.
• Must be able to read and interpret drawings, blueprints, and production diagrams.
• The ability to work overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.

Equal Employment Opportunity

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Artificial Intelligence Screening

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team.