Service Technician

Air Liquide Healthcare; Prince George; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading healthcare service provider in Prince George is seeking a motivated Service Technician to transport, deliver, and install homecare equipment. This position requires strong communication skills and 2-3 years of relevant driving and customer service experience. The ideal candidate will have a valid Canadian driver's license and will support patients in using respiratory equipment. Competitive hourly wage and career advancement opportunities are offered.

Qualifications

• Strong communication skills in English.
• Basic computer skills required.
• 2-3 years of driving/delivery and customer service experience in healthcare.

Responsibilities

• Transport, deliver, and install homecare equipment.
• Educate patients on equipment use and maintenance.
• Ensure safe operation of company vehicle.

Skills

Communication skills in English

Driving/delivery experience

Customer service experience

Education

Health professional or Care Aid Certification

College diploma or equivalent experience

Tools

Respiratory home care equipment knowledge

Job description

Overview

Join the VitalAire Canada Team! As a proud division of Air Liquide Healthcare, VitalAire is the leading provider of sleep apnea tests, treatments, and home oxygen therapy services across Canada. With over 90 locations nationwide, we’re dedicated to empowering individuals living with sleep apnea and respiratory conditions through comprehensive testing, treatment, education, and ongoing support.

Responsibilities

We’re on the lookout for a dynamic and motivated Service Technician to join our team! In this role, you’ll transport, deliver, and install homecare equipment, including oxygen cylinders, while ensuring the safe operation of our company vehicle and providing exceptional customer service. You’ll play a key role in educating patients on equipment use, maintenance, and troubleshooting, all while adhering to our safety and quality standards.

• Support team members to enhance customer satisfaction.
• Comply with vehicle policies and highway regulations.
• Ensure safe transportation of gases to clients’ homes.
• Inspect and maintain a clean, stocked vehicle with necessary safety equipment.
• Deliver and set up homecare equipment, providing training to clients.
• Document technical visits and maintain client confidentiality.
• Collaborate with the clinical team for effective product use.
• Participate in safety initiatives and support remote patient assessments.

Qualifications

• Health professional or Care Aid Certification (asset).
• College diploma or equivalent experience.
• Strong communication skills in English.
• Basic computer skills and knowledge of respiratory home care equipment (preferred).
• 2-3 years of driving/delivery and customer service experience in healthcare.
• Valid Canadian driver’s license with a clean abstract.

Why Join Us?

We’re committed to providing accommodations upon request for all candidates throughout the selection process. Thank you to everyone who applies; however, we’ll only reach out to those selected for an interview.

Our individual compensation packages are tailored to reflect your unique skills, experience, and qualifications. This is a union position offering a competitive wage of $30.40 per hour, along with exciting opportunities for career advancement.

Disclaimer: Job titles in this posting may differ from our internal descriptions, but rest assured, the roles and responsibilities remain consistent. Join us and be part of a team that values your contributions!