Service Team Lead

Targeted Talent; Kindersley; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading agricultural services provider in Kindersley, Saskatchewan, is seeking a Service Team Lead to manage the service department workflow and enhance customer satisfaction. The ideal candidate has over 5 years of experience in AG Service operations and holds an Agricultural Equipment Technician Journeyperson certification. This role offers a competitive wage, excellent benefits, and opportunities for career growth with over 18 locations across Saskatchewan and Manitoba.

Benefits

Excellent benefits package

Competitive wages

Yearly tool allowance

In-house training and learning opportunities

Opportunity for career growth and development

Qualifications

• 5+ years of experience in AG Service Department operations.
• Expertise in mechanical, electrical, and hydraulic systems used in the repair of agriculture and turf equipment.

Responsibilities

• Manage the flow of work through the Service Department from customer interactions through to repair completion and invoicing.
• Collaborate with the Service Manager to uphold high labour performance standards.
• Maintain a high Customer Satisfaction rating by ensuring quality service delivery.

Skills

Leadership

Customer satisfaction

Mechanical systems expertise

Electrical systems expertise

Hydraulic systems expertise

Education

Agricultural Equipment Technician Journeyperson certification

Job description

Service Team Lead

Kindersley, Saskatchewan

Are you a seasoned professional in the Ag Service Department with a knack for leadership and customer satisfaction? We are currently seeking a dynamic individual to join our client's team as a Service Team Lead.

Responsibilities

- Manage the flow of work through the Service Department from customer interactions through to repair completion and invoicing.
- Collaborate with the Service Manager to uphold high labour performance standards by increasing service labour sales and technician productivity.
- Maintain a high Customer Satisfaction rating by ensuring quality service delivery and resolving customer concerns effectively.

Qualifications

- 5+ years of experience in AG Service Department operations.
- Agricultural Equipment Technician Journeyperson certification (or equivalent).
- Expertise in mechanical, electrical, and hydraulic systems used in the repair of agriculture and turf equipment.

What's in it for you?

- Excellent benefits package.
- Competitive wages.
- Yearly tool allowance.
- In-house training and learning opportunities.
- Opportunity for career growth and development with over 18 locations across Saskatchewan and Manitoba.

We appreciate all applications, but only those selected for an interview will be contacted.