Service Specialist I (Fire Alarm Technician)

Siemens Mobility; Winnipeg; On-site; CAD 60,000 - 70,000; Full time

Job summary

A leading technology company is seeking a Profesional Junior in Winnipeg, Manitoba. This role involves responding to customer service calls, conducting inspections, and installing equipment. The ideal candidate should have a minimum college education in Electronics or related fields, with 2+ years experience in Fire Alarm systems. The position offers opportunities for career advancement in a diverse work environment that emphasizes a healthy work-life balance and innovative projects.

Benefits

Flexible work environment

Opportunities for career advancement

Profit sharing

Rewarding vacation entitlement

Qualifications

• 2+ years’ experience in service and maintenance of Fire Alarm systems.
• Able to systematically identify and resolve technical problems.
• Experience with Siemens Fire Alarm systems preferred.

Responsibilities

• Respond to customer service calls and complete inspections.
• Perform equipment installation and panel programming.
• Participate in the 24hr on-call rotation.
• Submit detailed service reports for each assignment.
• Represent the company at customer sites professionally.

Skills

Customer focused

Proven diagnostic skills

Self-motivated

Good communication skills in English

Knowledge of IP Networks

Good understanding of Building and Fire codes

Education

Minimum College Education in Electronics, Electrical, IT or related area

Tools

MS-Office

C-Cure systems

Job description

Smart Infrastructure

Profesional Junior

Customers around the world trust in our products. Our service technicians and engineers significantly contribute to that. You are the first on the scene to solve any technical problem. You are a trusted adviser, team player, and make things possible. “Unsolvable” is a foreign term, and you go the distance. Your focus on the customers’ needs makes you an invaluable partner. When you join our team, the possibilities are endless.

Why you’ll love working for Siemens!

• Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
• Solve the world’s most significant problems – Be part of exciting and innovative projects.
• Engaging, challenging, and fast evolving, cutting edge technological environment.
• Opportunities to advance your career and mentorship programs on a local and global scale.
• Profit sharing available.
• Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
• Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
• Participate in our celebrations, social events and offsite business events.
• Opportunities to contribute your innovative ideas and get paid for them!
• Employee perks and discounts.
• Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2025 and Canada’s Top Employers for Young People 2025.

What will you do?

• Respond to customer service calls and complete annual and monthly inspections.
• Equipment installation, verification and panel programming as needed
• Required to participate in the 24hr on-call rotation
• Complete and submit written service reports covering all aspects of each assignment and activity; Ensure that all site files are kept up to date for each contract
• Participate in the Installation to Service handovers on assigned jobs
• Represent the company at the customer sites professionally at all times
• Update the Site database to keep records current
• Test and verify system readings ensuring an optimal system operation
• Make recommendations for improvement or system change
• Work closely with other teams to maintain customer satisfaction and quality assurance procedures
• Adhere to the Health and Safety at Work Act at all times: Ensure all damaged or faulty equipment is immediately returned to the warehouse with the appropriate documentation; Ensure that all test equipment and tools issued by the Company are maintained in good condition kept secure and tested.
• Carry out any other reasonable duties as requested by management

Location:

This position supports the Winnipeg, Manitoba area

What will you need to succeed?

• Minimum College Education in Electronics, Electrical, IT or related area of study
• 2+years’ experience in service and maintenance of Fire Alarm systems; less experience will also be considered
• Minimum 2 – 5+ years’ experience in service and maintenance of Fire Alarm Systems; less experience will also be considered
• Proven diagnostic skills – able to systematically identify and resolve technical problems
• Knowledge of IP Networks, C-Cure systems and MS-Office
• Customer focused and good customer relationship building and management skills
• Self-motivated and calm under pressure
• Good understanding of Building and Fire codes
• Good communication skills in English both written and verbal
• Preferred - Experience with Siemens Fire Alarm systems

About us.

Siemens Canada is a leading technology company focused on industry, infrastructure, mobility, and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912. By combining the real and the digital worlds, Siemens empowers its customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

In fiscal 2024, which ended September 30, 2024, Siemens Canada had revenues of approx. $2.2 billion CAD. The company has approximately 4,400 employees from coast to coast and 37 office and production facilities across Canada.

To learn more about Siemens Canada, visit our website at www.siemens.ca

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

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