Service Delivery Manager

GardaWorld; Goffs; On-site; CAD 70,000 - 90,000; Full time

Job summary

A security services leader based in Nova Scotia is seeking a Service Delivery Manager to enhance operational efficiency and drive strategic initiatives. The successful candidate will lead daily operations, optimize processes, and foster teamwork. Required qualifications include post-secondary education and 1-3 years of management experience. This permanent position offers a chance to make a significant impact in a dynamic environment.

Qualifications

• Minimum of 1-3 years of direct management experience.
• Track record of building high-performing teams.
• Ability to drive results in a dynamic environment.

Responsibilities

• Conduct and manage daily operations to meet productivity targets.
• Develop and implement streamlined processes to enhance efficiency.
• Collaborate with cross-functional teams for resource optimization.
• Monitor performance metrics and implement improvements.
• Foster a culture of teamwork and continuous improvement.
• Resolve operational challenges swiftly.

Skills

Strong leadership skills

Exceptional analytical abilities

Excellent communication skills

Problem-solving abilities

Strategic mindset

Education

Post-secondary education or equivalent work experience

Job description

Service Delivery Manager

Business Unit: Aviation Services

Career Area: Operations and Administration

Location: Goffs, Nova Scotia, CA

Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new horizons.

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.

Responsibilities

• Conduct and manage daily operations to meet productivity targets and quality standards.
• Develop and implement streamlined processes to enhance efficiency.
• Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
• Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
• Foster a culture of teamwork, accountability, and continuous improvement among team members.
• Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

Qualifications

• Post-secondary education or equivalent work experience.
• A minimum of 1-3 years of direct management experience.
• Strong leadership skills with a track record of building high-performing teams.
• Exceptional analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• A strategic mindset with the ability to drive results in a dynamic environment.

Employment Type: Permanent

If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!

Accommodations are available upon request to support your participation during all stages of the recruitment process.

AVATL

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

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