Service Coordinator

Big Freight Systems Inc.; Steinbach; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading logistics company in Steinbach, Manitoba is seeking an experienced Service Coordinator to support their maintenance department. This role includes managing maintenance records, scheduling repairs, and ensuring the smooth operation of maintenance activities. The ideal candidate has a high school diploma, experience in maintenance or administration, and proficiency in Microsoft applications. Join a dynamic team and help drive the future of North American freight.

Benefits

Competitive salary

Comprehensive benefits plan

Pension plan

On-site parking

Family-like atmosphere

Career growth opportunities

Qualifications

• High school diploma or equivalent; additional education or certification in office administration or a related field is preferable.
• Previous experience in a maintenance or administrative role preferred.
• Ability to multi-task and prioritize competing demands.

Responsibilities

• Maintain and update maintenance records, logs, and reports.
• Schedule and coordinate maintenance activities and repairs.
• Respond to maintenance requests and ensure timely resolution.

Skills

Proficient in Microsoft applications

Strong problem-solving skills

Excellent interpersonal communication skills

Ability to multi-task and prioritize

Demonstrates exceptional customer service

Education

High school diploma or equivalent

Additional education or certification in office administration

Job description

Big Freight Systems is one of Canada’s most trusted names in transportation and logistics, with a legacy of more than 70 years of service excellence. Backed by the strength of TFI International, we provide customers across North America with innovative supply chain solutions, including LTL, flatbed, and specialized hauling. Our reputation is built on safety, reliability, and the dedication of our team. When you join Big Freight, you’re not just building a career — you’re helping drive the future of North American freight.

We are currently seeking an experienced Service Coordinator to join our busy shop in Steinback, Manitoba. The primary focus of responsibility is to support the maintenance department. This role involves managing maintenance records, scheduling repairs, and ensuring that maintenance operations run smoothly and efficiently.

What We Offer

• Competitive salary
• Comprehensive benefits plan
• Pension plan
• On-site parking
• Family like atmosphere
• Career growth opportunities within a growing organization

Scope of Work

• Maintain and update maintenance records, logs, and reports.
• Purchase and Work Order creation and completion management
• Provide scheduling and coordination support to the shop and Operations Team by assisting with work prioritization, triaging, and staging activities to support uptime and cost control.
• Schedule and coordinate maintenance activities and repairs.
• Driver and Dispatch maintenance support and service
• Manage tire, tow and mobile services for units and vendors
• Communicate with vendors and contractors to arrange for services.
• Respond to maintenance requests and ensure timely resolution.
• Perform data entry and maintain accurate records in the maintenance management system.
• Assist with the development and implementation of maintenance procedures and policies.
• Provide after hours support regarding breakdown calls
• Assist parts department when required
• Perform other duties as assigned.

What You Bring

• High school diploma or equivalent; additional education or certification in office administration or a related field is preferable
• Previous experience in a maintenance or administrative role preferred
• Proficient in Microsoft applications
• Strong problem-solving skills
• Excellent interpersonal communication skills and self-motivation
• Ability to multi-task and prioritize competing demands
• Demonstrates exceptional customer service and professionalism

At Big Freight Systems, we are an equal opportunity employer that values diversity in the workplace. We welcome applications from all qualified individuals. Only candidates selected for an interview will be contacted.

All applicants must complete a company-paid criminal record check.

Big Freight Systems is a proud member of TF Energy Solutions Group of Companies.