Service Advisor

Midas; Burlington; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading automotive service provider in Burlington is seeking an experienced individual to join their team. You will develop estimates, assist customers, and ensure superior service. The ideal candidate has general automotive knowledge and excellent communication skills. Flexibility in scheduling is essential, including availability for weekends and holidays. This role offers a competitive salary and various employee benefits.

Benefits

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Company parties

Qualifications

• 1 year experience in the automotive industry preferred.
• Valid driver’s license required.

Responsibilities

• Develop and present estimates, source parts and sell jobs.
• Interpret inspection results and present to customers.
• Deliver superior customer service.
• Contribute to peers' effectiveness.
• Maximize safety and well-being of shop employees.

Skills

General automotive knowledge

Excellent customer service skills

Good communication skills

Team-building skills

Ability to work flexible schedule

Job description

Benefits

• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Company parties

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Deliver superior customer service while listening and consulting customers
• Contributing to the effectiveness of peers to promote success
• Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
• Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications

• General automotive knowledge
• 1 year experience in the automotive industry preferred.
• Excellent customer service skills
• Good communication skills
• Team-building skills
• Valid driver’s license
• Ability to work a flexible schedule including weekends, evenings, and holidays