server - food and beverage services

Government of Canada; Edmonton; On-site; Full time

Job summary

A government agency in Edmonton is seeking a Food and Beverage Server. The role involves preparing and serving food, addressing customer inquiries, and ensuring a high level of service in a fast-paced environment. Candidates must possess a secondary school diploma and relevant food service certifications. This role offers health benefits, a competitive commission structure, and requires physical capability to handle demanding tasks.

Benefits

Health benefits

Dental plan

Vision care benefits

Free parking available

Travel insurance

Qualifications

• Must be of legal age to mix and serve alcoholic beverages.
• Ability to prepare and serve specialty food.
• Experience in providing excellent customer service.

Responsibilities

• Greet patrons and present menus.
• Prepare and serve food and beverages.
• Address customer complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Reliability

Team player

Education

Secondary (high) school graduation certificate

Food and beverage server trade certificate

Serving It Right Certificate

ProServe program

Tools

Electronic cash register

Point of sale system

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Asset languages

• Mandarin
• Vietnamese
• Cantonese
• Chinese

Work setting

• Restaurant
• Formal dining room

Responsibilities

• Must be of legal age to mix and serve alcoholic beverages
• Address customers\' complaints or concerns
• Prepare and serve specialty food at customers\' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Train staff
• Assist clients/guests with special needs
• Provide customer service

Supervision

• 1 to 2 people
• 3-4 people

Credentials

• Food and beverage server trade certificate
• Serving It Right Certificate
• ProServe program

Experience and specialization

• Electronic cash register
• Point of sale system

Additional information

Security and safety

• Bondable
• Criminal record check

Transportation/travel information

• Own transportation
• Own vehicle
• Valid driver\'s licence
• Public transportation is available

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)
• Up to 13.5 kg (30 lbs)
• Up to 23 kg (50 lbs)

Own tools/equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits

• Health benefits
• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Commission

Other benefits

• Free parking available
• Other benefits
• Travel insurance