Senior Technician

Thames Water; Wheatley; On-site; CAD 30,000 - 60,000; Full time

Job summary

A major water utility company is seeking a Senior Technician in Wheatley. This field-based role involves leading technician activities, mentoring team members, and providing technical support. Responsibilities include coaching, promoting safety practices, and assisting with management tasks. Ideal candidates will have relevant qualifications and experience in wastewater operations. The role offers a competitive salary and a comprehensive benefits package to support employees in their career development.

Benefits

Competitive salary up to £35,000

Annual leave: 24 days, increasing over time

Generous pension scheme

Enhanced maternity and paternity leave

Health and wellbeing benefits

Qualifications

• Must possess a valid UK driving license.
• IOSH trained or willing to complete H&S training.
• Experience in mentoring and coaching team members.

Responsibilities

• Provide coaching and mentoring for team members.
• Assist Performance Manager with day-to-day management.
• Promote positive health and safety culture on site.

Skills

Hands-on operation of wastewater treatment processes

Strong communication and interpersonal skills

Teamwork

Proactive and problem-solving mentality

Education

NVQ 3 in Operating Process Plant or working towards

Management qualification or working towards

Job description

Overview

We currently have an opportunity for a Senior Technician to join the Sewage Treatment Works team in Wheatley. As part of the team your role will be primarily field based and will include routine technician activities while taking the lead role using your knowledge and experience. You will also be providing support to the Performance Manager and be responsible for day-to-day team guidance and coaching, and process monitoring and maintenance. This is a fantastic opportunity for the right applicant to gain valuable team, site and contractor management experience, and to contribute to ensuring sewage and sludge are treated effectively and efficiently, protecting our rivers and our local environment.

What you’ll be doing as the Senior Technician

• Provide coaching and mentoring for team members, including apprentices, upskillers and new starters (for example, LTO, monitor verification processes, event learning).
• Provide technical input to help with delivery of the production plan and promote first time fixes (this could include attending planning meetings, inputting into asset availability improvements, investigating site trips).
• Work with the Performance Manager to assist with smooth running of team by taking over some day-to-day management or coordinating activities (for example, assisting with process risk assessments, obtaining quotes, assisting with site inductions and reviewing RAMS).
• Role model positive behavioural safety and site pride. Support and promote a positive H&S culture (for example, supporting colleagues to recognise and raise safety observations both good and bad, own resolution of issues, identify ‘Site Pride’ sites, assist with H&S action completion).
• Step up to help cover activities when the Performance Manager or technical coordinator is unavailable.
• Participate in out-of-hours standby rota.

Base Location: Wheatley STW, London Road, Wheatley, Oxford, OX33 1JH.

Working Pattern: 38 Hours Monday-Friday 7:30am – 3:36pm. Plus standby & overtime opportunities upon completion of essential company training.

All PPE, tools, a company van and a fuel card are provided.

What you should bring to the role

• NVQ 3 in Operating Process Plant - or working towards it.
• Management qualification – or working towards it.
• Hands-on operation and maintenance of the wastewater treatment process and plant.
• Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
• Take ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
• Have good communication and interpersonal skills, to interact with the team.
• Teamwork – We are one team, and our end goals are the same.
• IOSH trained or willing to complete H&S training.
• A valid UK driving license is essential.

What’s in it for you?

• Competitive salary up to £35,000 per annum, depending on skills and experience.
• Performance-related pay plan directly linked to company performance measures and targets.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Annual Leave: 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays).
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Access to benefits to support health, wellbeing and finances – including health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.