Senior Technical Program Manager

Zepl; Canada; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading AI and SaaS development company is looking for a Technical Program Manager to oversee strategic program delivery. The role requires a minimum of 5 years of experience in a complex SaaS environment and a strong background in Jira administration. The ideal candidate will excel in cross-functional collaboration and possess exceptional communication skills. This position offers opportunities for career advancement, competitive salary, and a supportive work environment.

Benefits

Medical, Dental & Vision Insurance

Flexible Time Off Program

Opportunities for career advancement

Qualifications

• Minimum of 5 years of strategic Technical Program Management or delivery experience in a complex SaaS environment.
• Proven track record of managing complex programs effectively within budget.
• Exceptional documentation and oral skills with capability to influence teams.

Responsibilities

• Own end-to-end delivery of strategic programs spanning R&D.
• Proactively identify and resolve cross-functional blockers.
• Experiment and iterate on program approaches for operational improvement.

Skills

Technical Program Management

Jira administration

Cross-functional collaboration

Data analysis

Agile methodologies

Tools

Jira

Dashboards

Job description

Employer Industry: Artificial Intelligence and SaaS Development

Why consider this job opportunity:

• Competitive salary and benefits package, including Medical, Dental & Vision Insurance
• Flexible Time Off Program and Paid Holidays for work-life balance
• Opportunities for career advancement and growth within the organization
• Supportive and collaborative work environment with a focus on innovation
• Chance to lead and influence high-impact AI product development initiatives

What to Expect (Job Responsibilities):

• Own end-to-end delivery of strategic programs spanning R&D, ensuring alignment from concept through feature delivery
• Proactively identify and resolve cross-functional blockers to accelerate delivery and facilitate resolution
• Drive predictability and velocity by partnering with Product and Engineering leaders to improve estimation practices
• Build coordination mechanisms for multi-team initiatives, including dependency tracking and communication frameworks
• Experiment and iterate on program approaches to continuously refine operational processes

What is Required (Qualifications):

• Minimum of 5 years of strategic Technical Program Management or Technical Delivery experience in a complex SaaS environment
• Proven track record of managing complex programs in a matrix-style organization
• Expertise in Jira administration and automation for operational process efficiency
• Demonstrated ability to deliver results on time and within budget in fast-paced environments
• Exceptional oral, written, and documentation skills with the ability to influence diverse teams

How to Stand Out (Preferred Qualifications):

• Experience in a startup environment with a resourceful and adaptable mentality
• Proficiency in data analysis and building dashboards to monitor program health and metrics
• Familiarity with Agile methodologies and frameworks

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