Senior ServiceNow ITOM/ITSM & Integration Expert

Infosys; Blind River; Hybrid; CAD 89,000 - 104,000; Full time

Job summary

A leading IT consultancy is looking for a ServiceNow ITOM, ITSM Developer with over 8 years of experience in IT. This role involves delivering high-quality code, maintaining and auditing the CMDB/Discovery, and collaborating across teams for IT service management. Candidates must have a Bachelor’s degree, be fluent in English and French, and hold multiple ServiceNow certifications. A competitive compensation range between $89,004 and $103,042 is offered, with flexibility for location in Ontario or Alberta.

Qualifications

• At least 8+ years of Information Technology experience.
• Minimum 2 ServiceNow Certified Implementation Specialist Certifications.
• Fluency in English and French.

Responsibilities

• Deliver high-quality code and lead testing and support activities.
• Maintain and update the CMDB/Discovery for accurate IT environment views.
• Generate reports and dashboards to monitor CMDB/Discovery health.

Skills

ServiceNow Expert Proficiency

ITIL Knowledge

Analytical Skills

Communication Skills

Creative Thinking

Education

Bachelor’s degree or foreign equivalent

Tools

ServiceNow

CMDB/Discovery tools

Job description

A leading IT consultancy is looking for a ServiceNow ITOM, ITSM Developer with over 8 years of experience in IT. This role involves delivering high-quality code, maintaining and auditing the CMDB/Discovery, and collaborating across teams for IT service management. Candidates must have a Bachelor’s degree, be fluent in English and French, and hold multiple ServiceNow certifications. A competitive compensation range between $89,004 and $103,042 is offered, with flexibility for location in Ontario or Alberta.