Senior Representative - Inside Sales

WESCO Distribution; Calgary; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading distribution company seeks a Senior Inside Sales Representative to enhance customer satisfaction and increase sales. You will manage complex accounts and collaborate with outside sales to ensure financial goals are met. The ideal candidate possesses strong sales experience and excellent communication skills, along with the ability to tackle complex problems and foster team collaboration.

Qualifications

• 4-5 years of Sales and Sales Administration experience required.
• High level of competency as a professional contributor.
• Ability to work independently and mentor team members.

Responsibilities

• Interact with customers to increase sales of products and services.
• Develop strong relationships in existing accounts and prospect for new opportunities.
• Report industry trends and competitive knowledge to management.

Skills

Sales

Communication

Customer relationship management

Problem-solving

Teamwork

Proactive selling

Education

High school diploma

Bachelor’s degree

Tools

Microsoft Office

Job description

As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will own a book of larger, more complex accounts and is proficient in all aspects of the inside sales process will a focus on proactive selling techniques to add business or expand current book of accounts. You will also collaborate with outside sales to ensure goals are being met.

Responsibilities:

• Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives.
• Markets products and offers value-added services.
• Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.
• Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts.
• Keeps abreast of new products and acquires and shares competitive knowledge.
• Reports industry trends, competitive pricing and customer feedback to management.
• May function as the lead for other ISRs with respect to processes, systems, customers, etc.

Qualifications:

• High school diploma or equivalent required; Bachelor’s degree preferred
• Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years)
• Strong computer skills, including Microsoft Office
• Demonstrated high level of sustained competency as a professional contributor
• Ability to perform multiple tasks simultaneously
• Ability to work in team environment and mentor/coach team members
• Strong written and verbal communications skills
• Ability to prospect and market concepts to existing and potential new accounts
• Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues
• Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems and applies problem-solving skills to resolve complex situations
• Works independently with minimal supervision
• Preferred sales experience in electrical or distribution environment
• Ability to travel 0% - 25%

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