Senior PV Tech Support Engineer – AI-Driven Grid Solutions

Siemens Mobility; Remote; CAD 74,000 - 129,000; Full time

Job summary

A leading technology company is seeking a Senior Technical Support Engineer for Green Technologies (Photovoltaic Solutions). The ideal candidate will possess a Bachelor’s degree in Electrical Engineering and have over 3 years of experience in technical support related to PV or integrated power solutions. This role involves troubleshooting complex issues, adopting AI tools to enhance processes, and collaborating with various teams to optimize product quality. Competitive salary and benefits package included.

Benefits

Health and wellness benefits

Competitive salary

Qualifications

• 3+ years of technical support experience with power solutions.
• Ability to troubleshoot complex technical issues effectively.
• Knowledge of Siemens GT PV products and inverter systems.

Responsibilities

• Act as a technical expert for escalated issues.
• Champion the adoption of AI tools for support processes.
• Collaborate with teams to enhance product and service quality.

Skills

Troubleshooting firmware issues

Communication skills

Negotiation abilities

Knowledge of AI technologies

Education

Bachelor's degree in Electrical Engineering or related area

Tools

Microsoft 365

Job description

A leading technology company is seeking a Senior Technical Support Engineer for Green Technologies (Photovoltaic Solutions). The ideal candidate will possess a Bachelor’s degree in Electrical Engineering and have over 3 years of experience in technical support related to PV or integrated power solutions. This role involves troubleshooting complex issues, adopting AI tools to enhance processes, and collaborating with various teams to optimize product quality. Competitive salary and benefits package included.