Senior Programmer Analyst

Scotiabank; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading financial institution in Toronto is seeking an experienced IT professional to join their production support team. The role focuses on resolving complex business challenges, conducting data analysis, and automating processes associated with Credit Card products. Candidates should have over 8 years in IT, strong analytical skills, and expertise in SQL and Excel. The position requires onsite presence for 3-4 days a week and offers competitive rewards, including a bonus structure and educational support.

Benefits

Diversity and Inclusion initiatives

Upskilling opportunities

Competitive rewards program

Community engagement programs

Qualifications

• 8+ years of practical experience within IT.
• Creative, self-starting, results-oriented.
• Interpersonal and negotiation skills required.

Responsibilities

• Conduct timely production support and remediation of customer accounts.
• Analyze and create automation within mainframe applications.
• Provide consultation and support for Credit Card products.

Skills

Data analysis

Advanced Excel

SQL

VB Scripting

Agile methodology

Education

Undergraduate degree in programming/computer science or related discipline

Tools

Low/no code automation tools

Data warehouse knowledge

Job description

Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture.

The Role

Our team collaborates with business lines and technology to support production issues and develop innovative solutions for revolving credit products. We provide subject matter expertise for the Credit Card ecosystem, including a variety of key applications that support it. The successful candidate will have a strong passion for big data system analysis. You will work closely with business teams and cross‑functional engineering leaders to gather data requirements for the various data & reporting projects.

Is this role right for you? In this role, you will:

Conduct timely and accurate production support and remediation of customer accounts within the Global Cards Technology Team.

Managing tasks relevant to your expertise, such as data extracts, sorting, analyzing, and creating automated scripts for data analysis and extraction.

Providing consultation and support to all supporting business areas in relation to Credit Card and LoC products and their systems.

Analyzing, creating, and utilizing automation within a vendor mainframe application (TSYS TS2) to enhance efficiency across the Bank.

Performing in‑depth data analysis, change management, and process re‑engineering to ensure efficient day‑to‑day operations.

The incumbent must be able to react quickly to resolve problems and work overtime on occasion to meet deadlines and to implement systems with minimal impact to the end users.

Providing training and mentorship to team members to maintain high standards of performance and continuity.

The incumbent must work under tight deadlines, conflicting priorities and a sense of urgency to resolve critical issues.

The position requires concentrated use of sight and touch at a computer terminal on average 5‑6 hours/day.

Require to be onsite 3‑4 days a week at minimum.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

8+ years of practical experience within IT.

The incumbent must be a creative, self‑starting, results oriented and highly motivated individual with very good analytical skills in order to apply this knowledge to independently resolve complex business problems.

Experience working in Agile/ SDLC delivery methodology.

Hands on Advanced Excel, SQL, VB Scripting, automation tools esp. low/no code.

Working knowledge of data warehouse.

The candidate must have interpersonal, communication, and negotiation skills to gain cooperation from users and senior management. These skills, along with the incumbent’s good time management and organizational skills, will allow the incumbent to effectively manage issues and change management while planning and organizing resources to effectively resolve issues and execute the necessary tasks.

The incumbent must also possess a very good understanding of current IT practices, systems development techniques, including requirements specification and testing methodologies, real‑time analytical and formal modelling tools and keep current with rapidly changing technology.

A recognized undergraduate degree in programming/computer science or a related discipline.

Enthusiasm and willingness to foster a culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias‑free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross‑functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role.