Senior Operations Analyst, Loan Servicing

Brookfield Asset Management; Toronto; On-site; CAD 125,000 - 150,000; Full time

Job summary

A leading global alternative asset manager located in Toronto is looking for a Loan Servicing Senior Operations Analyst. This role involves managing GAAP accounting and reporting for mortgage and real estate portfolios. The ideal candidate should possess a degree in finance or related field and have at least 3 years of relevant experience. Strong analytical and organizational skills are essential for ensuring compliance and improving service levels within a dynamic environment.

Qualifications

• 3+ years relevant work experience in commercial mortgage loan closing or related experience.
• Knowledge of the investment industry, financial data management and reporting.
• Ability to work independently and proactively.

Responsibilities

• Train and mentor junior team members.
• Improve service levels of mortgage servicing operations.
• Manage collection of due diligence for closing processes.

Skills

Commercial mortgage loan closing

Accounting

Reporting

Portfolio analysis

Analytical skills

Organizational skills

Communication

Education

Bachelor’s degree in commercial real estate, finance or related field

Master in Finance or Accounting, CPA, MBA and/or CFA

Tools

Aladdin

Precision LM

MS Access

Microsoft Excel

Microsoft Word

Job description

Location

Brookfield Place - 181 Bay Street

Brookfield Culture

Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description

Brookfield Asset Management (NYSE/TSX: BAM) is a leading global alternative asset manager with approximately $1 trillion of assets under management across renewable power & transition, infrastructure, private equity, real estate, and credit. Our objective is to generate attractive, long-term risk-adjusted returns for the benefit of our clients and shareholders. Brookfield Asset Management manages a range of public and private investment products and services for institutional and retail clients. We earn asset management income for doing so and ensure strong alignment of interests with our clients by investing alongside them. Our access to large-scale capital enables us to make investments in sizeable, premier assets and businesses across geographies and asset classes that we believe few others can.

Brookfield Credit manages approximately $305 billion of assets globally, focused on a broad range of private credit investment strategies, including infrastructure and renewable credit, real estate, asset backed, and corporate credit. Return profiles span investment grade, sub-investment grade, and opportunistic. The business combines Brookfield’s substantial credit history with strategic partners, including Oaktree Capital Management, Castlelake, LCM Partners, 17Capital, and Primary Wave Music. As one of the world’s largest and most experienced credit managers globally, we deliver flexible, specialized capital solutions to borrowers, and attractive risk-adjusted returns to our investors.

Position Summary

The Loan Servicing Senior Operations Analyst is responsible for the Statutory and GAAP accounting and reporting for the Mortgage and Real Estate portfolios of our Credit and Insurance clients. The position is key to successfully facilitating a SOC 1 controlled environment and will be a key contributor of our growing credit operations team and will report to the Director, Mortgage Loan Servicing. The role will be based in Brookfield’s Toronto office at Brookfield Place.

Responsibilities

• Assists with training and mentorship efforts for junior team members.
• Makes recommendations and leads efforts to improve upon the service levels of the Commercial Mortgage Loan Servicing Operations team and the broader Investments Department.
• Manages, coordinates and monitors the timely collection of all due diligence for the closing process and responsible for onboarding new and processing ongoing life cycle activity related to Mortgage Loans.
• Performs and analyzes monthly reconciliation of principal to correspondents.
• Completes and evaluates quarterly correspondent certification review and reconciliations.
• Maximizes the integrity and utilization of information entered into the Loan Servicing system for daily, monthly, quarterly and annual reporting.
• Ensure timely recording of data to facilitate regulatory requirements.
• Evaluates and updates control documentation for the various mortgage loan processes.
• Creates and evaluates reports for distribution to Senior Management, Underwriters, Investment department and rating agencies.
• Works collaboratively with IT to develop, automate and maintain reports.
• Works with outside parties to facilitate issue resolution.
• Performs other related work as required.

Qualifications & Requirements

• Bachelor’s degree in commercial real estate, finance or related field of study from leading institution
• 3+ years relevant work experience – commercial mortgage loan closing, accounting, reporting and portfolio analysis or related experience.
• Master in Finance or Accounting, CPA, MBA and/or CFA is a plus
• Knowledge of the investment industry, including financial data management and reporting as well as applicable laws, rules and regulations.
• Excellent judgement and analytical skills combined with attention to detail and thoroughness
• Excellent organizational skills to effectively manage priorities and meet deadlines while meeting timelines within a fast-paced work environment
• Strong communication skills with the ability to present clearly and offer practical advice
• Self-motivated and proactive with the ability to operate independently
• Ability to read, analyze, and interpret technical journals, financial reports, and legal documents from regulatory agencies, and other members of the business community.
• Ability to work with mathematical concepts and apply to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Proficient with Aladdin, Precision LM, MS Access, Microsoft Excel and Word.
• Ability to identify technological and other opportunities that will improve processing efficiencies and work product.
• Excellent interpersonal skills and ability to develop collaborative relationships at all levels in the organization and customers, and other outside third parties, including auditors, correspondents, underwriting & closing staff, and third-party reinsurance staff
• Team-oriented with a commitment to shared success
• High degree of professional ethics and integrity

Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.

Brookfield is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act. Should you require a Human Rights Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.