Senior Medical Information Lead

Johnson & Johnson; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A healthcare innovation company is seeking a Senior Medical Information Lead in Toronto, Canada. This role requires a Bachelor’s degree in Pharmacy or related fields and at least 2 years of relevant experience in the pharmaceutical industry. The candidate will manage a portfolio of medical information, providing insights and support to healthcare professionals. Strong communication and analytical skills are essential for success in this position. The company fosters an inclusive work environment and encourages all qualified applicants to apply.

Benefits

Inclusive work environment

Career development opportunities

Qualifications

• Minimum of 2 years of relevant experience in the pharmaceutical industry or healthcare.
• Advanced communication, presentation, and project management skills.
• Strong attention to accuracy and detail.

Responsibilities

• Manage cross-therapeutic portfolio of promoted and legacy products.
• Develop and deliver communication of researched medical information to HCPs.
• Collaborate with key external partners in managing medical information delivery.

Skills

Analytical Reasoning

Communication

Project Management

Education

Bachelor’s degree in Pharmacy

Tools

Microsoft Office

Salesforce

VeevaVault

Job description

Job Function

Medical Affairs Group

Job Sub Function

Medical Affairs

Job Category

Scientific/Technology

All Job Posting Locations

Toronto, Ontario, Canada

Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

About Innovative Medicine: Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science‑based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a Senior Medical Information Lead to be in Toronto, Canada.

Purpose: The Senior Medical Information Lead is a customer‑focused product knowledge and therapeutic area expert who is strategically minded and demonstrates the advanced ability to provide high‑level clinical dialogue and support to healthcare professionals (HCPs) and consumers. They provide scientific insights and actively participate in cross‑departmental teams, initiatives, and business strategies. They apply their product and disease expertise to conduct training sessions on scientific/product knowledge, and peer review medical and promotional materials and sales assets for accuracy and provide recommendations to improve content effectiveness. They also provide mentorship and coaching to fellow Med Info Leads, interns or students.

Responsibilities

• Manage cross‑therapeutic portfolio of promoted and legacy products.
• Develop and deliver verbal and/or written communication of researched medical/scientific information to HCPs and consumers in response to unsolicited requests.
• Proactively develop and maintain standard local scientific responses (LSRs) and innovative assets.
• Shape and inform business strategy through active participation on cross‑departmental therapeutic meetings/processes as needed.
• Collaborate with key external partners (as applicable) in the management of marketplace issues as well as to optimize unsolicited medical information delivery to customers.
• Collaborate with internal business partners on the development, review, approval, and implementation of promotional material, scientific presentations, corporate communications, and patient education projects.
• Develop and deliver scientific support as required in training of business partners, including the Medical Information Contact Center (MICC), on disease and product specific knowledge and Medical Information processes and resources.
• Identify and report adverse events and product complaints for marketed products according to internal procedures and timelines established in SOPs.
• Provide occasional after‑hours support for emergency calls as well as legacy and promoted products in addition to back‑up support as needed.

Qualifications

Education

• Bachelor’s degree in Pharmacy, Life Sciences or another healthcare profession required. Graduate degree (MSc, MD, PhD, PharmD) preferred.

Experience and Skills

Required

• A minimum of 2 years of relevant experience in the pharmaceutical industry, or, in a regional or hospital drug information centre, or in a healthcare setting.
• Advanced communication (verbal, written), presentation, and project management skills.
• Outstanding attention to accuracy and detail.

Preferred

• 4‑5 years of experience in a Medical Information role.
• Strong clinical or scientific background in immunology and pulmonary hypertension.
• Working knowledge of relevant software programs (e.g., Microsoft Office, Adobe, Salesforce, VeevaVault, etc.).
• Proven ability to work independently and in cross‑functional team settings.
• Solid understanding of common digital/virtual platforms (e.g., Zoom, Teams, etc.).
• Familiarity with regulatory and healthcare compliance guidelines/policies.
• Project Management experience and/or certification.

Other

• Bilingualism in English and French is a strong asset.
• Travel.

Skills

Analytical Reasoning, Clinical Research and Regulations, Clinical Trials Operations, Coaching, Collaborating, Communication, Critical Thinking, Data Analysis, Data Savvy, Digital Culture, Digital Literacy, Healthcare Trends, Medical Affairs, Medical Communications, Medical Compliance, Product Development Lifecycle, Report Writing, Stakeholder Engagement, Technologically Savvy

Equal Opportunity

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Accommodation Statement

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center [e-mail] or contact AskGS to be directed to your accommodation resource.