Senior Manager, Strategy & Business Performance, NOO, Transaction Banking

RBC; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A prominent Canadian bank is seeking a Senior Manager for Strategy & Business Performance in Toronto. This role involves planning and executing strategic projects, managing business performance metrics, and driving collaboration across various banking sectors. The ideal candidate should possess strong financial acumen, excellent analytical skills, and be adept in communication. This position offers a comprehensive rewards program and opportunities for professional growth in a dynamic environment.

Benefits

Performance-based bonuses

Flexible benefits

Competitive compensation

Qualifications

• Extensive knowledge of RBC Transaction Banking products.
• Ability to develop presentation materials aligning with strategies.
• Self-starter who leads through ambiguity.

Responsibilities

• Plan and execute strategic initiatives for Transaction Banking.
• Monitor productivity and performance of business projects.
• Collaborate with partners across different banking sectors.

Skills

Strong financial, business acumen

Analytical skills

Communication skills

Project management

Data-driven decision making

Education

Undergraduate Degree (preferably Business)

Tools

Microsoft Office Suite

Intermediate level of Microsoft Excel

Job description

Job Description

Senior Manager, Strategy & Business Performance will be responsible for planning, organizing, and implementing transformation and strategic projects within Transaction Banking (TB), with a specific focus on business management, business strategy execution and operating plans of the TB strategy.

The role will enable Transaction Banking’s business strategy, by defining and executing management information for Trade Finance Solutions, developing content for the TB senior leadership team, planning and coordinating events, and implementing process improvement initiatives. The primary focus of this role will be supporting Trade Finance Solutions to deliver on strategy and business performance initiatives by leveraging business agility and advancing new ways of working, as required. You will be supporting business activities including management-level reporting, OKR tracking and development, communication, continuous improvement, and ad hoc requests as required.

This role will partner closely with key stakeholders across Transaction Banking and Commercial Banking, to deliver high priority business management initiatives, aligned to Transaction Banking strategy.

What will you do?

• Strategy Planning and Development
  • Works closely with the Employee Performance, Business Enablement and Optimization, and Transformation teams across TB, as well as CB partners and Enterprise teams (Finance, Business Performance, Strategy, Product) to support key projects and in alignment with partner / organizational strategies (RBC, Commercial Banking) with a primary focus on Trade Finance Solutions
  • Maintains a strategic, agile, and transformation mindset with strong project management skills
  • Monitors the productivity and performance of the business and projects, manages deadlines and completion of project goals, and providing regular progress reports (for stakeholders & upper management).
  • Support the research, facilitation, creation and communication of the multi-business and transformation strategy for TB
  • Work with Strategy stakeholders within TB and across Commercial Banking (CB) to align the vision and execution
  • Apply thought-leadership, providing insight-driven solutions and informing strategic decision-making in alignment with CB and partner/ organizational strategies
  • Coordination of events both internal and external, ensuring activities align with TB vision and budget
• Business Performance Management, Governance & Reporting
  • Work closely with Trade Finance Solutions
  • Maintains a governance mindset and facilitate reporting for TB, including benefits tracking, investment portfolio, prioritization, etc.
  • Draw insights from reporting to drive deeper understanding more effective story-telling
  • Prepare for and facilitate strategic discussions with senior leaders (e.g. MBRs, QBRs, etc)
  • Knowledge of RBC and various Transaction Banking products
• Provides guidance to other team members by championing consistency and coaching within National Operating Office, and across Transaction Banking as it relates to revenue generation, cost effectiveness, operational / administrative effectiveness, compliance, etc.
• The individual must have the ability to manage tight timelines and conflicting priorities, develop presentation materials aligning with our strategies for leadership and tasks to enable the sales team.
• Collaborate with partners across Transaction Banking (Trade, Treasury, Deposits, Client Experience and Client Implementation & Integration), Commercial Banking, Products, Canadian Banking Operations, T&O Payment & Trade Ops (PTO), and other functional partners (e.g., tech teams, data partners) to make strategic decisions, resolve blockers / key issues, and execute business transformation initiatives.
• Analyze data and develop business cases to inform strategic business decisions
• Drive annual and quarterly planning activities, OKR development and check-ins to foster employee engagement
• Prepare content for events including program and business (ie town halls, business reviews, Regional Banking Conferences, Exec updates and other ad hoc presentations). This may include event planning and facilitation including Hybrid/Webex hosting, Slido facilitation and any other planning support for events
• Execute on demand/ad hoc initiatives or projects including managing project priorities, requirements, multiple and competing demands

What do you need to succeed?

Must have:

• Undergraduate Degree (preferably Business)
• Strong financial, business acumen, including experience with management reporting and data analysis.
• Experience in or understanding of Business Financial Services
• Extensive knowledge of the RBC Transaction Banking (Trade Finance and Cash Management) Products, emerging industry trends, and the ability to speak to broader RBC strategies
• Intermediate level of Microsoft Excel required (i.e. advanced formulas, pivot tables, report building)
• Strong technical acumen with Microsoft Office Suite (PowerPoint, Excel, Word) along with SharePoint, Connect, (optional Tableau)
• Ability to get things done – ability to seek out information from multiple sources when path might not be clear (strong organizational awareness)
• Strong analytical skills and data-driven decision making / business analysis with the ability to effectively report on program level status and risks.
• Excellent written and verbal communication skills that builds presence and credibility across the business and organization, including exacting attention to detail related to complex and customized reporting requirements, with the ability to craft compelling presentations for a range of stakeholders.
• Strategic and creative thinker with a big picture mindset; ability to solve complex issues and drive change in the business
• Execute on various, sometimes complex initiatives with multiple stakeholders and competing priorities, having the ability to prioritize various and sometimes conflicting demands.
• Experience partnering with cross-platform groups (e.g. sales, business reporting, finance, product, operations, risk, etc) and demonstrate a strong ability to respectfully collaborate and influence to achieve alignment with partners.
• Self-starter who leads through ambiguity and demonstrates a problem-solving mindset.
• Proven ability to prioritize, manage, and execute projects and adapt to a fast-paced and evolving environment of change.
• Interpersonal skills and ability to develop relationships within Transaction Banking and with stakeholders, including managing stakeholder relationships

Nice to have:

• Experience in or understanding and knowledge of Trade Finance Solutions and Treasury Solutions acquired through previous Trade roles.
• RBC Transaction Banking or Commercial Banking experience
• Experienced working in ambiguous situations, ability to scope out work efforts to bring clarity to outcomes
• Experience supporting transformational efforts around strategy & business performance to drive meaningful change

What’s in it for you?

• A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Communication, Critical Thinking, Group Problem Solving, Knowledge Organization, Long Term Planning, Product Development Lifecycle, Product Manufacturing, Product Services, Product Testing, Waterfall Model

Additional Job Details

Address: 16 YORK ST:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-12-19

Application Deadline: 2026-01-10

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.