Senior Manager, Business Enablement (IT Product Management)

Ontario Cannabis Store; Toronto; Hybrid; CAD 120,000 - 130,000; Full time

Job summary

A leading company in the cannabis industry seeks a Senior Manager, Business Engagement to connect IT with business units. This role involves managing a team, aligning IT strategies with business goals, and innovating enterprise applications. Candidates should possess extensive experience in IT management and leadership, ensuring effective collaboration across departments.

Qualifications

• 10+ years in IT business relationship management or product management.
• 7+ years of people leadership experience.
• Experience with ERP, B2B and B2C platforms.

Responsibilities

• Lead a team of Business Relationship Managers.
• Develop and maintain platform roadmaps.
• Oversee project delivery and manage expectations.

Skills

Communication

Problem Solving

Business Acumen

Stakeholder Management

Education

Bachelor's Degree in Information Technology or Business Administration

Tools

JIRA

Confluence

Job description

About Us

The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older . We operate the provincial online store for recreational cannabis in Ontario and are the exclusive provincial wholesaler to authorized private retail stores.

Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.

About the Role

As the Senior Manager, Business Engagement, you’ll be the key connector between our IT department and business units across the organization. You’ll lead a team of Business Relationship Managers, drive platform strategy, and ensure our technology solutions align with business goals. This is your chance to shape the future of enterprise applications in a dynamic, purpose-driven organization.

About Your Day

• Build strong relationships with business leaders and act as their trusted IT advisor.
• Collaborate with business units to identify opportunities where IT can provide solutions to business challenges
• Develop and maintain platform roadmaps, align IT initiatives with business goals, and identify opportunities for innovation.
• Oversee project delivery, ensure clear communication, and manage expectations across departments.
• Hire, mentor, and grow a high-performing team of Business Relationship Managers.
• Navigate complex challenges, manage competing priorities, and foster a culture of transparency and accountability.

About You

• Bachelor’s degree in Information Technology, Business Administration, or a related field or equivalent years of experience
• 10+ years in IT business relationship management, product management, or similar roles
• 7+ years of people leadership experience
• Experience driving the vision, roadmap and execution of technical platforms
• Expertise in platforms like Enterprise Resource Planning (ERP – D365), Omnichannel Ecommerce (B2B and B2C), Digital Asset Management (DAM), Product Lifecycle Management (PLM), Order Management Systems (OMS)
• Strong business acumen and a knack for solving complex problems
• Exceptional communication and stakeholder management skills
• Experience in retail, wholesale, or omnichannel environments is a plus
• Experience managing IT projects utilizing project management methodologies (i.e. agile, scrum) and project management tools (i.e. JIRA, confluence)
• Certifications like PMP, ITIL, or equivalent are an asset

About the Job

• This position currently offers a hybrid work schedule. The current in office requirement is a minimum of 3 days/week (may be more depending on business needs). The OCS office is located near York Mills and Yonge St. However, OCS reserves the right to change this policy and its office location at any time.

• City : Toronto, ON
• Employment Type : Permanent, Full-Time
• Required Travel : None

Compensation

The target hiring range for this position is $120,000 - $130,000. This is a pay grade 8 role, with a salary range of $94,694.96 - $147,126.98. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We are committed to providing an accessible, equitable and inclusive candidate and employee experience.We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation, please let us know, we will work with you to meet your needs.