Senior Machine Learning Engineer

Clio; Burnaby; On-site; CAD 154,000 - 210,000; Full time

Job summary

A leading software company is seeking a Senior Machine Learning Engineer to develop advanced models that improve customer experience and create efficiencies. This role involves collaboration across various teams in a hybrid work environment. Ideal candidates will have experience with open-source LLM models and a strong desire to mentor others. The compensation range is CAD 154,700 to 209,300 with competitive benefits.

Benefits

Comprehensive health benefits

Flexible time off policy

Annual counseling benefit

RRSP matching and RESP contribution

Clioversary recognition program

Qualifications

• Experience working with APIs for commercial LLMs like ChatGPT.
• Ability to learn new technologies quickly in a fast-paced environment.
• Track record of past projects demonstrating growth as an ML expert.

Responsibilities

• Develop advanced machine learning models to improve customer experience.
• Create LLM-based solutions to enhance efficiencies for clients.
• Collaborate with cross-functional teams to identify new ML-driven features.

Skills

Experience with open-source LLM foundation models

Hands-on experience in GenAI

Proficiency in data manipulation

Clear communication skills

Mentoring in software development

Learning new technologies quickly

Job description

Overview

Senior Machine Learning Engineer at Clio. Clio is a global leader transforming the legal experience for professionals and increasing access to justice.

We are seeking a Senior Machine Learning Engineer to join our growing engineering team. This role is for someone who is passionate about building innovative solutions and tackling new challenges to make an impact. This role is available to candidates across Canada and the US. If you are local to one of our hubs (Toronto, Calgary, Burnaby), you will be in the office twice per week on days you choose. If you are not local, you may work remotely across Canada or the US; offices are open for visits.

Responsibilities

• Develop advanced machine learning models using structured and unstructured data to improve customer experience.
• Create Large Language Model (LLM) based solutions to save time and create efficiencies for Clio’s clients.
• Collaborate cross-functionally with engineering, product management, operations, and data science to identify new ML-driven features for Clio customers.
• Work in an agile environment with a team of machine learning engineers, MLOps engineers, and software developers across a variety of projects.

Qualifications

• Experience working with open-source LLM foundation models and APIs for commercial LLMs (e.g., ChatGPT, Gemini).
• Hands-on experience in GenAI, NLP-based modeling, transformer-based models, prompt engineering and evaluation.
• Proficiency in data manipulation, cleaning, and preprocessing for complex unstructured data sets.
• A demonstrated ability to learn new technologies quickly in a dynamic, fast-paced environment with distributed teams.
• A track record of past projects demonstrating successes, challenges, and growth as an ML expert.
• Clear communication skills and ability to build trust with internal teams and external customers.
• Demonstrated success in mentoring within software development, particularly using an agile process for large-scale SaaS products.
• A strong desire to continuously learn and refine your craft as an ML engineer.

Benefits & Compensation

Compensation is a core component of Clio’s Total Rewards Program, with programs and processes to ensure fair and competitive pay that supports our high-performance culture.

• Competitive, equitable salary with comprehensive health benefits, dental, and vision insurance.
• Hybrid work environment; local Clions (Vancouver, Calgary, Toronto, and Dublin) are in office at least 2 days per week on Anchor Days.
• Flexible time off policy, encouraging 20 days off per year.
• 2000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgments at 3, 5, 7, and 10 years.

The full salary range for this role is $154,700 to $182,000 to $209,300 CAD. Salary bands may differ based on location and currency. Benefits may differ by location.

• We aim to hire candidates within the minimum to midpoint of the full salary range; internal employees who demonstrate sustained high performance may be offered toward the maximum. There are separate salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves and is united by our mission. We are dedicated to diversity, equity and inclusion, and we foster an environment where teams feel included, valued, and able to do their best work from wherever they log in. We believe diverse perspectives and experiences drive innovation. We are committed to equal employment and encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. If you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com / careers

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

Job details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Software Development and IT Services and IT Consulting