Senior Key Account Manager

Silver Hills Bakery; Remote; CAD 105,000 - 132,000; Full time

Job summary

A leading organic bakery in Toronto is seeking a Senior Key Account Manager to oversee engagement with Loblaws and Shoppers Drug Mart. The ideal candidate will have 7-10 years of experience in the Food/CPG sector, strong negotiation skills, and a solid background in sales forecasting. Responsibilities include developing sales strategies and managing promotional spends effectively. The role offers a competitive salary and benefits including health packages, bonuses, and career development opportunities.

Benefits

Competitive Healthcare Benefits Package

Performance Bonus and RRSP Matching

Discounts at retail store

Free healthy products

Fitness incentive fund

Qualifications

• 7-10 years of experience as a Key Account Manager.
• Experience managing categories at Loblaws and/or Shoppers Drug Mart.
• Proven track record of meeting or exceeding sales targets.

Responsibilities

• Serve as primary contact for Loblaws/Shoppers Drug Mart.
• Deliver annual sales, distribution, and profit targets.
• Develop and execute annual joint business strategies.
• Lead implementation of trade marketing strategies.
• Monitor performance using sales data and market insights.

Skills

Sales skills specific to Food/CPG

Analytical skills

Negotiation skills

Communication skills

Forecasting skills

Education

Bachelor’s degree/diploma in Business, Marketing, or a related field

Tools

MS Office Suite

CRM systems

Job description

Position

Senior Key Account Manager – Loblaws/Shoppers Drug Mart

Reports to: Senior Director of Sales

We are looking for a driven and experienced Key Account Manager to oversee day-to-day engagement with Loblaws/Shoppers Drug Mart Category Manager teams; building strong partnerships and executing joint business plans. This role requires a strategic sales professional with direct experience managing Loblaws categories, preferably within the Natural channel, strong negotiation skills, and advanced proficiency in analyzing LDIA and Nielsen data to guide business decisions. The ideal candidate will have a background in effective forecasting practices in a CRM system and working cross-functionally to achieve goals in distribution, volume, and trade spend profitability.

Opportunities

You will represent a leading brand committed to building healthier communities by selling top-quality products. In this role, you’ll collaborate with a high-performing team of Sales, Marketing, and Business Development professionals, contributing directly to the long-term growth and profitability of Silver Hills. Success will require agility and effectiveness in a fast-evolving environment while consistently delivering exceptional results.

Here is who you are…

• You are health conscious and want to sell high-quality products in a 'better for you' category
• You love the challenge of hunting and pioneering for new business
• You enjoy building meaningful connections and delivering a great customer experience
• You would love to join a family-owned company and enjoy working in a constantly evolving environment
• You want to build your career in Sales conquering new heights and deepen your expertise as you move along

Character & ABILITIES

• You are a great communicator who can light up an audience with your positivity and approachable personality
• You can easily establish meaningful connections and build great relationships
• You are able to deliver high-quality work and meet deadlines
• You have strong initiative and follow-through
• You thrive in an entrepreneurial environment and work well under pressure

Knowledge & skills

• You have strong knowledge and sales skills specific to Food and/or CPG/Food Service industry
• You have the knowledge of healthy eating and lifestyle choices
• You have solid sales forecasting, and strategic sales skills, with experience managing trade spend
• You have strong analytical and problem-solving skills
• You have excellent computer skills including MS Office Suite, MacOS, and more

Experience

• Bachelor’s degree/diploma in Business, Marketing, or a related field.
• You have 7-10 years’ as a Key Account Manager calling on Loblaws Head Office
• Experience directly managing Natural categories preferred, also having Shoppers Drug Mart Key Account Management experience is an asset
• Experience in understanding and managing P&L, and making profitable decisions to achieve both internal and customer objectives mutually
• Self-motivated and results-oriented with a proven track record of meeting or exceeding sales targets.
• Ability to work independently and manage time effectively in a remote work environment

things you will do…

• Serve as the primary contact for Loblaws/Shoppers Drug Mart, working closely with all divisional category teams to develop and implement sales strategies
• Deliver annual sales, distribution, and profit targets by negotiating effective promotional spend with ROI mindset, and effective trade spend management
• Develop and execute annual joint business strategies that align with the companies brand strategy and identify all opportunities for category growth within Loblaws/Shoppers Drug Mart across all divisions
• Lead the implementation of internal trade marketing strategies, off-shelf display opportunities, and any seasonal programs with each of the divisions
• Monitor each divisions performance using sales data, market insights, and portals to track progress and make informed recommendations
• Develop best practices and discipline around forecasting using all reports and trend analysis available from internal departments as well as customer POS data and customer demand planning reports
• Foster strong, multi-level relationships with key contacts at all divisions and internal teams
• Support the launch of new products and innovation to secure listings in each division
• Represent brands including One Degree Organic Foods, Little Northern Bakehouse, Silver Hills Sprouted Bakery, The Grain Escape and Carbonaut at various trade shows

OTHER…

• This is a home office-based role that includes some field travel within the GTA to oversee in-store execution
• Valid driver's license
• May on occasion work and travel/attend trade shows at various times, including weekends, as the job requires

Benefits

• Opportunities for career growth and development
• Competitive Healthcare Benefits Package
• Performance Bonus and RRSP Matching
• Free delicious and healthy bread
• Fitness incentive fund to help you thrive
• Friendly and supportive work environment and an ambitious team
• Discounts at our retail store with a great selection of healthy organic products
• Company social events focused around health, great tasting food and getting together as a team
• Salary - $105,000 - $132,000

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