Senior IT & Network Technician — Cloud, AD & Networking

TeamLogic IT; Mountain View; On-site; CAD 70,000 - 90,000; Full time

Job summary

A collaborative IT service company based in Canada seeks an experienced IT and networking professional. The ideal candidate will manage client IT infrastructure, support cloud services like Azure and SharePoint, and troubleshoot various technical issues. Proficiency in server management, exceptional communication, and a relentless customer service attitude are essential. This role emphasizes teamwork and effective problem-solving skills within a dynamic environment.

Qualifications

• Experience in IT and networking with MSP or SMB support.
• Ability to troubleshoot server, network, hardware, and software issues.
• Deep understanding of virtualization and Active Directory.

Responsibilities

• Manage and monitor IT infrastructure including computers and network.
• Support cloud infrastructure and provide remote assistance.
• Install and configure Windows servers and maintain documentation.

Skills

Customer service attitude

Exceptional communication skills

Troubleshooting complex network issues

MSP experience

Support for small-medium business users

Tools

Azure

SharePoint

Windows servers

Remote management tools

Job description

A collaborative IT service company based in Canada seeks an experienced IT and networking professional. The ideal candidate will manage client IT infrastructure, support cloud services like Azure and SharePoint, and troubleshoot various technical issues. Proficiency in server management, exceptional communication, and a relentless customer service attitude are essential. This role emphasizes teamwork and effective problem-solving skills within a dynamic environment.