Senior Integration Engineer — Drive Customer Tech Impact

GeoComply; Vancouver; Hybrid; CAD 100,000 - 140,000; Full time

Job summary

A leading cybersecurity firm located in Vancouver is seeking a Customer Engineer to enhance customer integration experiences. In this role, you will work closely with customers to understand their needs, translating them into actionable specifications to improve our products. The ideal candidate has a background in technical roles and excels in communication and problem-solving, ensuring seamless integrations with our solutions. This position offers a competitive salary and a hybrid working environment.

Benefits

Performance-based bonus

Equity plans

Paid vacation and sick days

Extended health benefits

Learning & Development Allowance

Sports and Physical Wellness budget

Team-building events

Qualifications

• Technical competency in SDK integrations for browser and mobile applications.
• Experience in customer-facing technical roles focusing on integration needs.
• Understanding of software development lifecycles and technical architecture.

Responsibilities

• Serve as a technical point of contact for all customers.
• Translate technical requirements into detailed integration plans.
• Analyze customer feedback and prioritize for product backlog.

Skills

Technical problem-solving

Customer engagement

Technical communication

Education

Bachelor's degree in Computer Science or Engineering

Tools

SDK integrations

API development

Job description

A leading cybersecurity firm located in Vancouver is seeking a Customer Engineer to enhance customer integration experiences. In this role, you will work closely with customers to understand their needs, translating them into actionable specifications to improve our products. The ideal candidate has a background in technical roles and excels in communication and problem-solving, ensuring seamless integrations with our solutions. This position offers a competitive salary and a hybrid working environment.