Senior Facilities Coordinator

WSP Canada; Vancouver; On-site; CAD 61,000 - 85,000; Full time

Job summary

A leading professional services firm is seeking a Senior Facilities Coordinator in Metro Vancouver to oversee regional operations. This role requires strong leadership, operational oversight, and a proactive approach to facilities management. The ideal candidate has at least 8 years of experience and excellent communication skills. Competitive salary range of $61,600 to $84,700 based on qualifications and experience.

Benefits

Flexible Work Policy

Inclusive culture

Career advancement opportunities

Qualifications

• Min 8 years' experience in a similar role.
• Intermediate to advanced knowledge of MS Word, Excel and Outlook.
• Experience working with a large organization is desirable.

Responsibilities

• Oversee, coach, and support Facilities Coordinators.
• Conduct performance reviews and onboarding/offboarding.
• Apply continuous improvement focus in facilities management.

Skills

Customer service skills

People management

Communication skills

Organizational skills

Time management

Education

Post-secondary Diploma related to the field

Tools

MS Word

MS Excel

MS Outlook

Job description

Overview

The Opportunity: We're seeking a strategic and experienced Senior Facilities Coordinator to oversee regional facilities operations and lead a team of coordinators. This role combines leadership, operational oversight, and continuous improvement to ensure high standards in service delivery, safety, and workplace functionality. The ideal candidate brings strong people management skills, a proactive mindset, and a track record of driving efficiency and quality in facilities management within a large organization.

Why choose WSP?

• We value and are committed to upholding a culture of inclusion and belonging
• Flexible Work Policy — we recognize the importance of balance in our lives and encourage you to prioritize it. We will support you on and off the job so you can be fully present in both your work and home lives.
• A Canadian success story — we’re proud to wear the red and white and show the world what Canada has to offer.
• Enhance the world around you — from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
• Outstanding career opportunities — we are growing and open to your ideas and trying new things.
• A collaborative culture and a workforce filled with genuinely good people who are doing important work. Come find out what it’s like to be part of our journey.

What you can expect to do here:

• Oversee, coach, and provide support to Facilities Coordinators
• Conduct performance reviews, on-the-job coaching, onboarding/offboarding of team members
• Apply a continuous improvement focus with a national mindset. Demonstrate creativity and innovation to problem solve and develop benchmarks that improve results with reduced cost or improved efficiency. Identify opportunities to continuously improve all aspects of Facilities Management operations
• Enable a quality-of-service delivery focus and establish high standards for the delivery of Facilities Management services
• Create team capacity to develop and recommend processes that improve team efficiency
• Provide input to departmental leaders for policies/procedures, policy proposals, and strategies to improve operational efficiencies
• Make independent decisions related to resources, approach, and tactical operations
• Assist in the delivery of the FM Service Request platform
• Work closely and as backup to Senior Facilities Administrator to support facilities management
• Work closely and as backup to Senior Regional Facilities Manager and Regional Project Implementation Manager managing the CRE + FM portfolio for the region
• Help design and implement office policies and procedures for proactive and scheduled maintenance
• Attend joint health and safety committee meetings to assist in identifying, initiating, and coordinating corrective actions required to maintain office HSE
• Oversee team to inspect building conditions, equipment and make recommendations for repairs and improvements
• Manage and distribute ad-hoc requests for assistance from the business and other team members
• Liaison with the building owner to communicate day-to-day issues (e.g., elevators down, fire drill)
• Oversee, manage, and delegate security access systems and office assets (workstations, offices, staff lockers, parking of company and employee vehicles)
• Assist the Senior Regional Facilities Manager in monitoring and managing costs to meet budget alongside Senior Facilities Administrator
• Liaison with building management and after-hours access and building issues
• Lead the team during emergency situations and business-impacting events that require BCP adherence
• Assist with corrective measures resulting from audits/assessments to ensure compliance with HSE obligations and policies
• Work with the facilities team to maintain a tidy, safe, and functional working environment
• Assist Senior Regional Facilities Manager in supporting Office leaders in the region

What you’ll bring to WSP:

• Completion of a post-secondary Diploma related to the field is desirable or certifications
• Min 8 years' experience in a similar role
• Intermediate to advanced knowledge of MS Word, Excel and Outlook
• Experience with document formatting and production
• Experience working with a large organization desirable
• Excellent customer service skills
• Ability to manage people effectively
• Strong communication and relationship-building skills
• Demonstrated commitment to providing quality service and work
• Strong organizational and time management skills with the ability to juggle multiple priorities
• A proactive and enthusiastic team player
• A self-starter who can work independently
• Adherence to the requirements of WSP systems as set out in the company policies, manuals, procedures and guidelines
• Ensure duties are performed in a professional and timely manner
• Demonstrate adherence to confidentiality requirements and maintain a high level of ethical behaviour

Key personal attributes:

• Organized, proactive, approachable, dependable
• Works well under pressure and can juggle multiple priorities
• Lives the company vision and values
• Presents a professional image
• Manages self under pressure
• Adopts "Best for WSP" approach in day-to-day activities

Salary range (in British Columbia): $61,600 to $84,700

The final salary awarded for this role may vary based on factors including education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The salary range may change for business purposes.

WSP is one of the world’s leading professional services firms. Our purpose is to future proof our cities and environments.

We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in a wide range of activities from environmental remediation to urban planning, engineering iconic buildings to designing sustainable transportation networks, and developing renewable power sources.

At WSP:

• We value our people and our reputation
• We are locally dedicated with international scale
• We are future-focused and challenge the status quo
• We foster collaboration in everything we do
• We have an empowering culture and hold ourselves accountable

Please Note:

Health and Safety is a core value at WSP. You are expected to comply with our Health, Safety & Environment policy and client HSE policies when working at client locations.

Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks as described. This may include working in various environmental conditions, remote areas, working alone, and in inclement weather (within safe limits).

WSP welcomes applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.

WSP is committed to employment equity. Only shortlisted candidates will be contacted.

WSP does not accept unsolicited resumes from agencies. For more information please review the full policy.