Senior Digital Operations SRE

RBC; Toronto; On-site; CAD 125,000 - 150,000; Full time

Job summary

A major financial institution in Toronto is seeking a Senior Digital Operations SRE to oversee deployments and coordinate release activities. This role emphasizes reliability and scalability, requiring strong communication skills and familiarity with SRE principles. Candidates should have experience in managing software releases and a proactive approach to problem-solving. The company offers a competitive rewards program and a supportive work environment.

Benefits

Comprehensive Total Rewards Program

Competitive compensation

Flexible work/life balance options

World-class training program

Qualifications

• Proven experience in SRE or infrastructure teams.
• Strong understanding of release management processes.
• Excellent organizational and time management skills.
• Effective communication skills and ability to collaborate.

Responsibilities

• Lead and coordinate software release activities.
• Collaborate with cross-functional teams on release requirements.
• Track release progress and manage risks proactively.
• Integrate SRE best practices into release processes.

Skills

OCP

AIX/Linux

DB2

Postgres

Incident management

Agile methodologies

Jira

Tools

CI/CD pipelines

Deployment automation

Scrum

ITIL

Job description

Job Description

What is the opportunity?

As a Senior Digital Operations SRE, you will play a pivotal role in deploying, managing, and overseeing deployments into pre-production and production environments within the Digital Operations portfolio. Your primary responsibility will be to coordinate with development, testing, and operations teams to ensure that all release activities are completed on time and meet quality standards.

What will you do?

• Lead and coordinate software release activities with an emphasis on reliability, scalability, and automation.
• Collaborate with development, testing, SRE, and operations teams to align release requirements and schedules.
• Track release progress, proactively manage risks, and resolve issues that could impact reliability and performance.
• Maintain and communicate release schedules, status updates, and any changes to stakeholders with a focus on SRE principles.
• Continuously improve release processes by integrating SRE best practices, such as monitoring, automation, and incident response.

What do you need to succeed?

Must-have:

• Proven experience in various technologies - OCP, AIX/Linux, DB2/SCON/Postgres preferably in Site Reliability Engineering (SRE) or infrastructure teams.
• Strong understanding of release management processes, incident management, and system reliability best practices.
• Excellent organizational and time management skills, with the ability to manage multiple priorities and deadlines.
• Effective communication and collaboration skills, with the ability to work cross-functionally with infrastructure, development, support, and business teams.
• Analytical mindset with a focus on problem solving and process improvement.
• Experience with project tracking tools (e.g. Jira or similar) and a familiarity with Agile methodologies.

Nice-to-have:

• Experience with PEGA, Mainframe, MS Power
• Experience with SRE principles, such as monitoring, incident response, and reducing toil.
• Experience with CI/CD pipelines release orchestration tools, and deployment automation.
• Understanding of DevOps practices and tools.
• Experience applying frameworks such as Scrum and ITIL in technical environments.

What's in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Opportunities to building close relationships with clients.

Job Skills

Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-11-27

Application Deadline: 2025-12-19

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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