Senior Coordinator Vendor and Risk Operations

KPMG LLP Canada; Toronto; On-site; CAD 63,000 - 95,000; Full time

Job summary

A leading professional services firm in Ontario is seeking a Senior Coordinator, Quality & Risk Management to support vendor governance and compliance processes. The ideal candidate will have at least 2 years of experience in risk management or compliance operations, along with a strong understanding of relevant frameworks and principles. You will manage the operational aspects of vendor lifecycles, ensuring alignment with KPMG standards and effective documentation practices. This role offers a salary range of $63,000 to $94,500, reflecting skills and experience.

Benefits

Comprehensive Total Rewards program

Inclusive workplace

Career development opportunities

Qualifications

• 2+ years in risk management, compliance operations, vendor operations, or procurement operations.
• Familiarity with QRM processes, privacy regulations, and legal compliance.
• Comfort working with documentation systems.

Responsibilities

• Coordinate and manage Quality and Risk Management processes for vendors.
• Support vendor onboarding and offboarding processes.
• Prepare compliance dashboards and status updates.
• Communicate and collaborate with delivery and governance teams.

Skills

Risk management frameworks

Compliance processes

IT security principles

Written communication

Organizational skills

Collaboration with teams

Education

Degree in Business, Technology, Risk Management, or related field

Tools

ServiceNow

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Senior Coordinator, Quality & Risk (QRM) and Vendor Management supports vendor governance by executing risk management, compliance, and documentation processes across the Tax & Legal vendor ecosystem. The role ensures that all vendors meet firm requirements related to independence, security, privacy, legal terms, and operational best practices.

This position provides the day-to-day operational rigor required to maintain a compliance and audit-ready vendor environment and supports efficient vendor lifecycle management.

What you will do

Risk & Compliance Management

• Coordinate and manage Quality and Risk Management (QRM) processes for Tax & Legal vendors, and internally-developed digital products
• Facilitate required risk reviews including independence, privacy, legal, security, and Information Technology Services (ITS) architecture assessments
• Gather and compile vendor and project documentation to support risk reviews and approvals
• Prepare and submit complete, audit-ready QRM packages, ensuring accuracy and compliance with KPMG governance standards
• Manage outstanding actions, exceptions, and work with stakeholders to ensure timely remediation
• Support annual recertification cycles for vendor and product compliance

Governance, Approvals & Workflow Execution

• Facilitate security reviews, ensuring alignment with ITS security requirements
• Liaise with delivery teams, governance teams, and external vendors to review materials and coordinate required approvals
• Maintain and update governance records, workflows, tickets, and approvals using ServiceNow or other firm systems
• Track and monitor multiple concurrent requests, ensuring deadlines and expectations are met

Documentation & Reporting

• Maintain centralized repositories of vendor and project compliance documentation, contracts, SOC reports, risk assessments and QRM artifacts
• Prepare compliance dashboards and status updates for the COO and the Director, Business Transformation
• Support audit requests and internal reviews by compiling complete and accurate documentation packages

Vendor Lifecycle Support

• Support vendor onboarding through coordination of independence checks, security questionnaires, privacy assessments, and contract compliance verification
• Assist with vendor offboarding including access removal, documentation closure and governance sign-off
• Support the design of, and operate, the Tax & Legal vendor management framework covering onboarding, contracting, renewals, offboarding and performance monitoring
• Maintain a master inventory of all vendors and associated contracts, SLAs, and documentation

Cross-Functional Collaboration

• Act as an operational liaison between delivery teams, ITS Security, Procurement, Legal, QRM and vendor contacts
• Communicate clearly and frequently to ensure stakeholders understand requirements, risks, timelines, and next steps
• Support process improvement within governance workflows, identifying inefficiencies and proposing enhancements

What you bring to the role

• Degree in Business, Technology, Risk Management, or related field (or equivalent work experience)
• 2+ years in risk management, compliance operations, vendor operations, procurement operations or administrative roles ideally with a professional services firm
• Strong understanding of risk management frameworks, compliance processes, and IT security principles.
• Familiarity with QRM processes, privacy regulations, and legal compliance in technology projects
• Comfort working with documentation systems such as ServiceNow
• Strong written communication and organizational skills
• Ability to collaborate with cross-functional teams in a complex matrix environment

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $63,000 to $94,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.