Senior Community Manager (contract)

Reddit, Inc.; Canada; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading social media platform seeks a Senior Community Manager to spearhead community building efforts in Australia. This role requires a strategic mindset to understand user challenges, innovate growth initiatives, and collaborate with cross-functional teams. The ideal candidate has over 5 years of experience in community development and is deeply knowledgeable about Australian culture.

Qualifications

• 5+ years of community development, project management or operations experience.
• Deep knowledge of Australian culture and market.
• Strong quantitative and qualitative analysis skills.

Responsibilities

• Gain a deep understanding of the market to identify user challenges.
• Iterate and innovate the consumer growth playbook.
• Build strategic plans to cultivate and grow local communities.

Skills

Community development

Project management

Growth operations

Cross-functional collaboration

Persuasive communication

Job description

Reddit is a community of communities, built on shared interests, passion, and trust. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information.

We are searching for a strategic community management and operations expert to join the International Community team and help grow Reddit outside of the US. This role plays a key part in helping Reddit realize its mission: bringing community and belonging to everyone in the world.

As the Senior Community Manager, you will be at the forefront of jumpstarting and fostering local communities in Australia. You will be an expert in the Australia market, proficient in English, and focused on proactive initiatives to build bridges with local volunteer moderators.

This is a rare opportunity to join a new team at one of the most influential consumer products on the internet. If developing and proving out a community relations and growth playbook in close tandem with Product excites you, then you’ve found the right place!

Responsibilities

• Gain a deep understanding of the market to identify user and local moderator challenges, and market opportunities.
• Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
• Build strategic plans to cultivate, recruit, educate, and grow a local community of moderators.
• Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
• Be obsessive about achieving aggressive goals and outcomes.
• Analyze quantitative and qualitative data, set KPIs, and execute impactful community initiatives.
• Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and Business Development.

What We Can Expect From You

• 5+ years of community development, project management, growth, operations, or product consulting experience.
• Deep knowledge and understanding of Australian culture, including current events, politics, customs, traditions, language, topics of interest, and taboos.
• Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it.
• Succinct and persuasive communicator: able to collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
• Results-obsessed: demonstrates outstanding execution and high attention to detail.
• Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.

Bonus Points

• Experience being a power user on Reddit.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.