Senior Client Strategy Director — Canada (NRR Growth)

Directive Consulting; Remote; CAD 120,000 - 150,000; Full time

Job summary

A leading performance marketing agency is seeking an Account Director, Client Strategy, to manage vital client relationships and drive growth. This position requires a strategic leader with 7–12 years of experience in B2B SaaS, strong communication skills, and a collaborative mindset. The ideal candidate will have a proven track record in handling substantial client portfolios, ensuring delivery excellence, and promoting client satisfaction. This remote role offers a unique opportunity to influence client outcomes significantly.

Qualifications

• 7–12 years of experience in agency or client services roles, specifically in B2B SaaS or tech.
• Proven experience with a $2M+ portfolio and client renewals.
• Fluency in Paid Media, SEO, CRO, Creative, and RevOps.

Responsibilities

• Own strategic client relationships and drive retention and expansion.
• Design integrated growth plans and lead cross-functional teams.
• Translate performance data into clear business narratives.

Skills

Strategic communication

Commercial acumen

Cross-functional leadership

Growth mindset

Job description

A leading performance marketing agency is seeking an Account Director, Client Strategy, to manage vital client relationships and drive growth. This position requires a strategic leader with 7–12 years of experience in B2B SaaS, strong communication skills, and a collaborative mindset. The ideal candidate will have a proven track record in handling substantial client portfolios, ensuring delivery excellence, and promoting client satisfaction. This remote role offers a unique opportunity to influence client outcomes significantly.