Senior Client Manager - Public Sector

Crossell; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading insurance firm is seeking a professional to originate business and manage client relationships with public sector clients in Canada. This role involves close collaboration with various departments to deliver successful outcomes and requires significant experience in public sector insurance. The ideal candidate will be proactive, client-focused, and able to navigate complex stakeholder environments. They will also manage junior team members and leverage marketing channels effectively.

Qualifications

• Demonstrated success in originating and developing business in a public sector or non-life re/insurance context.
• Evidence of high performance in non-life re/insurance or risk management industry including brokers with preferably 5+ years relevant public sector experience.
• Self-starter who operates with autonomy, accountability, and focus.

Responsibilities

• Take ownership of the implementation and delivery of the Canada go-to-market plans.
• Responsible for delivering set revenue and profitability targets for Canada PSS business.
• Lead and own origination activity through consultative selling techniques.

Job description

Overview

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Our dedicated Public Sector Solutions (PSS) team specialises in serving Public Sector clients and brokers, addressing the unique challenges of this client segment with trusted risk insights, data analytics, and risk transfer solutions. By connecting public sector brokers and clients to the full capabilities of the Swiss Re Group, we turn their needs into outcomes. Together, we navigate an increasingly complex world, building resilience for governments and beyond.

Our PSS team is focused on, for Swiss Re Group, public sector institutions with non-standard buying behaviour, influences and / or needs driven by unique political or budgetary considerations, motivations, gestation periods and / or procurement processes impacting decision-making, solution design and / or execution. This includes :

• Governments at central, state, and municipal levels
• State-backed risk pools, captives and international sovereign risk pools
• Publicly-owned Export Credit Agencies
• World Bank, UN Agencies and IMF, and other Supranational & Development Finance Institutions; and
• Non-governmental organizations (NGOs)

About the Role

You will be responsible for originating business and managing client relationships with public sector clients in Canada to deliver opportunities for Swiss Re Group including, but not limited to Reinsurance, Corporate Solutions, Alternative Capital Partners, and Risk Data Solutions (the tool and consulting arm of Swiss Re Group) aligned with their growth priorities and target liability portfolios. The role requires close coordination with the Business Units where the underwriting and P&L authority sits, to deliver business success in a collaborative ecosystem. There is also close collaboration with other Group Functions such as Marketing, Regulatory Affairs, Risk Management, and Swiss Re Institute.

There is also close collaboration with other Group Functions, including Alternative Capital (for cat bonds for example), Group Digital and Technology Transformation, Asset Management, and the Swiss Re Institute.

Your key responsibilities are

• Take ownership of the implementation, coordination and delivery of the Canada go-to-market plans, working with the Head Public Sector Solutions to refine and evolve them for success.
• Responsible for delivering set revenue and profitability targets for Canada PSS business.
• Lead and own origination activity through consultative selling techniques in Canada, making it easy, valuable, and engaging for public sector stakeholders—including brokers and insurance partners—to work with Swiss Re.
• Execute end-to-end client management and business origination activities, make sound commercial decisions, identify critical risks, and decisively discontinue non-viable or low-value initiatives, executing on the PSS go-to-market plan in Canada.
• Engage with public sector clients to understand their risk assessment and re / insurance needs, advising them on contingent liabilities and potential risk transfer solutions.
• Engage with brokers, non-profits, international organisations and platforms, and other stakeholders to drive business origination.
• Act as the local lead when collaborating with PSS Technical Sales Team and BU Underwriters, Customer Distribution Management team and other key stakeholders across the Group to develop advanced risk insights and design tailored risk transfer solutions, leveraging insurance, reinsurance, and capital markets as appropriate, participating in and leading cross-functional deal teams.
• Elevate Swiss Re’s visibility, credibility, and brand by participating in and contributing to industry, client and stakeholder events, particularly in areas of high relevance to public sector partners in Canada.
• Leverage marketing and social media channels (e.g., LinkedIn) effectively as part of sales and communication, enhancing visibility, outreach, and engagement with public sector stakeholders.
• Contribute to managing operational and compliance risks for Canada by identifying exposures, evaluating controls, and implementing necessary corrective actions.
• Ensure timely, accurate, and structured reporting of pipeline activity in Canada to support origination visibility and decision-making.
• Take ownership for nurturing and developing junior team members (rotation, interns, etc.), supporting their upskilling and long-term growth within the PSS team.

About You

• Demonstrated success in originating and developing business in a public sector or non-life re / insurance context (full ownership from opportunity qualification to execution), ideally in Canada, in a cost-conscious way. Evidence of high performance in non-life re / insurance or risk management industry including brokers with preferably 5+ years relevant public sector experience.
• Use data and commercial insight to shape origination strategy and drive outcomes.
• Self-starter who operates with autonomy, accountability, and focus. The ability to take ownership of, develop, improve and execute strategic plans is crucial.
• Client centricity and persistence while engaging, navigating and negotiating with multiple external stakeholders.
• Collaborative approach while leading, coordinating, and contributing to the internal cross-functional deal team comprising internal stakeholders from underwriting, structuring, pricing, compliance, etc. – often virtually.
• Experience in originating and developing business in a public sector or non-life re / insurance context (full ownership from opportunity qualification to execution) in Canada, in a cost-conscious way.
• Excellence in driving the follow-up and transaction management.
• Public sector or broker network in Canada is an advantage.
• Ability to travel extensively within Canada to drive close client and broker proximity.
• You are fluent in English; French is an asset.
• In-office presence aligned with Swiss Re's hybrid work environment.

About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and / or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

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Reference Code : 135343

Job Segment : Liability, Compliance, Regulatory Affairs, Risk Management, Underwriter, Insurance, Legal, Finance

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