Senior Business Analyst - Sales Systems

D-Wave Quantum Inc.; Burnaby; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading technology firm is seeking a Senior Business Analyst to enhance and implement sales systems including Salesforce and NetSuite. The position involves collaborating with stakeholders to identify requirements, streamline processes, and ensure systems deliver maximum value. Candidates must have at least 4 years of relevant experience and a Bachelor's degree in Information Science or Computer Science. This role is pivotal in shaping the strategic direction of our sales organization while fostering innovative solutions that drive business efficiency.

Benefits

Company ownership

Competitive pay

Meaningful benefits

Qualifications

• 4+ years of experience in sales systems and automation.
• Hands-on experience with Salesforce, CPQ, and finance systems.
• Strong understanding of systems integrations and business processes.

Responsibilities

• Analyze business and technical requirements from sales teams.
• Lead implementation of sales systems changes.
• Document system issues and create training materials.

Skills

Salesforce

Cross-functional business analysis

Stakeholder management

Agile methodologies

Technical documentation

Education

Bachelor’s degree in Information Science or Computer Science

Tools

Power BI

Jira

Confluence

Job description

D-Wave (NYSE: QBTS), D-Wave is a leader in the development and delivery of quantum computing systems, software, and services. We are the world’s first commercial supplier of quantum computers, and the only company building both annealing and gate-model quantum computers. Our mission is to help customers realize the value of quantum, today. Our quantum computers — the world’s largest — feature QPUs with sub-second response times and can be deployed on-premises or accessed through our quantum cloud service, which offers 99.9% availability and uptime. More than 100 organizations trust D-Wave with their toughest computational challenges. With over 200 million problems submitted to our quantum systems to date, our customers apply our technology to address use cases spanning optimization, artificial intelligence, research and more. Learn more about realizing the value of quantum computing today and how we’re shaping the quantum-driven industrial and societal advancements of tomorrow: www.dwavequantum.com .

You can read more about our company and our innovations in the pages of The Wall Street Journal, Time Magazine, Fast Company, MIT Technology Review, Forbes, Inc.Magazine, Wired and across many whitepapers.

At D-Wave, we’re helping customers realize the value of quantum computing today and are shaping the quantum-driven industrial and societal advancements of tomorrow.

About the role

D-Wave is seeking a Senior Business Analyst to take the lead in analyzing, designing, and implementing sales systems (Salesforce, CPQ, NetSuite), while guiding system changes and improvements that drive business value across the sales organization and broader company. You will have a direct impact on the efficiency, effectiveness, and strategic direction of our sales systems. Your work will influence multiple teams, streamline processes, and ensure systems deliver maximum value to the business. You will partner with stakeholders, executives, and cross-functional teams to identify opportunities, define requirements, and deliver effective solutions. This role combines strategic thinking, technical expertise, and project leadership.

What you'll do

• Gather and analyze business and technical requirements from the sales teams and stakeholders
• Lead the assessment and implementation of system changes in Salesforce, CPQ, NetSuiteand other systems
• Contribute to multiple projects from initiation to completion, ensuring objectives are met on time and within scope
• Troubleshoot system issues, perform testing, and create clear technical documentation and trainingmaterials
• Identify process improvements and enhancements to improve user experience and system efficiency
• Collaborate with internal developers, external consultants, and cross-functional teams to deliver solutions
• Evaluate new sales software and tools to support business growth

About You

• Bachelor’s degree in Information Science, Computer Science, or equivalent experience
• 4+ years of experience in sales systems, automation, and cross functional business analysis
• Hands-on experience with Salesforce (including CPQ and Revenue Cloud) and finance systems (including Apex, Trigger, Visual Force and Force.com)
• Strong understanding of systems integrations, data structures, and business process design
• Proven track record of leading or supporting successful projects from inception to completion using Agile and/or Waterfall methodologies
• Skilled in documentation, technical specifications, and creating user focused training materials
• Experience with BI/reporting tools (Power BI) and project management tools (Jira, Confluence, Visio)
• Experience with sales applications such as HomeRun, Gong, DocuSign, ZoomInfo and other sales tools
• Exceptional stakeholder management, communication, and collaboration sills; able to explain technical concepts to non-technical audiences
• Demonstrated ability to work independently, take ownership, and influence solutions and decisions across teams
• Comfortable identifying opportunities, driving improvements and taking calculated risks to achieve business outcomes

A D-Waver's DNA

• We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.
• We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.
• We hold ourselves accountable for delivering results. We make decisions & take responsibility so that we can act & support each other.
• As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.

Our Compensation Philosophy is Simple but Powerful:

We believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.

During the interview process, your Recruiter will review our total rewards (base, equity, bonus, perks, benefit, culture) offerings.

The final offer is determined by your proficiencies within this level.

Inclusion:

We celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave.

The Fine Print:

No 3rd party candidates will be accepted

It is D-Wave Systems Inc. policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law.