Senior Business Analyst — Process Transformation & Agile

Howden; Canada; On-site; CAD 100,000 - 115,000; Full time

Job summary

A leading insurance services firm in Canada is seeking a Business Analyst to drive impactful change across business processes and technology initiatives. The ideal candidate will have a strong background in process improvement and Agile methodologies, with at least 5 years of experience as a Business Analyst. This is a full-time position offering competitive salary and benefits including unlimited PTO and professional development opportunities.

Benefits

Medical, dental, and vision benefits

Unlimited PTO

401k with company match

Paid volunteer days

Qualifications

• 5+ years of experience as a Business Analyst, with at least 2 years in a senior or lead role.
• Experience in process improvement methodologies (Lean, Six Sigma, etc.).
• Strong understanding of Agile frameworks (Scrum, SAFe, Kanban).
• Excellent written, verbal and client‑facing communication skills.

Responsibilities

• Collaborate with stakeholders to document business requirements.
• Lead process improvement efforts by identifying inefficiencies.
• Translate business needs into user stories and process flows.
• Facilitate sprint planning, backlog grooming, and retrospectives.

Skills

Process improvement

Agile methodologies

Stakeholder management

Communication

Education

Bachelor’s degree in Business, Information Systems, or related field

Tools

DevOps

Salesforce

Job description

A leading insurance services firm in Canada is seeking a Business Analyst to drive impactful change across business processes and technology initiatives. The ideal candidate will have a strong background in process improvement and Agile methodologies, with at least 5 years of experience as a Business Analyst. This is a full-time position offering competitive salary and benefits including unlimited PTO and professional development opportunities.