Senior Billing Compliance Specialist

Business Professionals; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian business law firm is seeking a Billing Coordinator to manage client billing rates and support the billing team. Key responsibilities include timely setup of client rates, liaising with clients, and ensuring compliance. Ideal candidates will have strong Excel skills, attention to detail, and experience in Billing/Ebilling. The role offers a hybrid work arrangement, working primarily in-office with flexibility to work remotely up to 2 days per week.

Qualifications

• Minimum of three years of relevant experience.
• Experience in Billing/Ebilling or finance considered an asset.

Responsibilities

• Ensure timely setup and maintenance of client rates.
• Liaise with clients on rate submissions.
• Monitor rate setup and submission deadlines.
• Support the billing process and provide guidance.

Skills

Advanced Excel proficiency

Attention to detail

Analytical skills

Communication skills

Customer service

Education

College diploma or university degree in business

Tools

Aderant

SQL

Microsoft Excel

Job description

Osler Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders as well as U.S. and international parties with extensive interest in Canada, our more than 1000 firm members are based in offices in Toronto, Montreal, Ottawa, Vancouver, Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to further your career or carve out a new path.

Major Responsibilities

• Ensure accurate and timely setup and maintenance of client / matter rates in the Accounting system (Aderant) using SQL as well as in clients Ebilling platforms and the Alternative Fee Arrangement (AFA) database for special fee arrangements
• Accurately and promptly set up promoted and/or new timekeeper rates in Aderant using SQL
• Liaise with clients on rate submissions via various Ebilling platforms and resolve any outstanding issues
• Monitor monthly and annual rate setup and submission deadlines for Ebilling clients; collaborate with the pricing team to obtain new client / matter rates and ensure timely submissions before client deadlines
• Serve as an expert in rates management structures within Aderant to support the billing process and provide guidance to the billing team
• Review engagement letters, alternative fee arrangement outside counsel billing guidelines and document billing-related details to ensure compliance with client requirements
• Manage all communications and inquiries regarding billing rates, special arrangements and outside counsel guidelines through the generic engagement mailbox
• Maintain and update training documentation related to the administration of billing rates and special billing arrangements
• Communicate effectively with peers, management, external vendors and contacts at all organizational levels
• Assist in special client / matter billing projects and pricing initiatives as assigned
• Identify business requirements requiring technical development to support initiatives and create or update relevant processes
• Utilize software to monitor systems, develop quality metrics and provide actionable recommendations

Position Requirements

Education and Experience

The position requires a college diploma or university degree specializing in a business discipline and a minimum of three years of relevant experience. Work experience in Billing / Ebilling, rates, finance or project management experience within the legal or professional services industry is considered an asset. An equivalent combination of education, training and experience may be acceptable.

Knowledge and Skills

• Advanced Excel proficiency including PivotTables and XLOOKUP formulas
• Exceptional attention to detail and accuracy with numerical data while maintaining efficiency
• Fast learner with ability to perform effectively in a fast-paced dynamic environment, adapting seamlessly to shifting priorities and workloads
• Provide outstanding service to both internal and external clients by collaborating directly with clients, partners, billers, assistants and key stakeholders to ensure the successful completion of essential operational tasks critical to the firm’s financial performance
• Strong analytical skills with experience in billing rates and problem-solving
• Excellent communication skills able to clearly convey insights both verbally and in writing to audiences with diverse subject matter expertise
• Commitment to leading by example, including mentoring junior team members and providing first-level support
• Proactive positive mindset with a focus on continuous innovation and process improvement

We are currently working in a hybrid work arrangement which includes a requirement to work primarily in the office and flexibility to work remotely up to 2 days per week.

Accessibility and Accommodation

We thank all applicants for their interest in Osler; however only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

Background and Reference Checks

Please note that any offer of employment will be conditional upon background and reference checks including a criminal record check, credit check and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada’s leading law firms please reply in confidence with a cover letter and resume by the closing date.

LI-Hybrid

LI-AC1

Required Experience :

Senior IC

Key Skills

• Medical Collection
• Accounts Receivable
• Athenahealth
• ICD-10
• Medical Coding
• 10 Key Calculator
• Detailing
• ICD-9
• Medical Billing
• Microsoft Excel
• CPT Coding
• Medicare

Employment Type: Full-Time

Department / Functional Area : Finance

Experience: years

Vacancy: 1