Senior Analyst – Services and Operations (13-month Contract)

Best Buy Canada; British Columbia; Remote; CAD 65,000 - 75,000; Full time

Job summary

A leading technology retailer is seeking a Senior Analyst to transform data into impactful insights and enhance customer experience. This remote-first role involves developing automated reporting solutions using SQL, Excel, and Power BI, along with delivering analytical support. Ideal candidates have strong SQL skills and 2+ years in data management. Competitive compensation with employee discounts and training opportunities are offered.

Benefits

Employee discounts from day one

Training programs to build new skills

Remote-first work environment

Qualifications

• 2+ years of hands-on experience in data management and analytics.
• High proficiency in SQL for querying and managing large datasets.
• Advanced skills in Excel and Power BI.

Responsibilities

• Produce accurate, timely and relevant performance reporting for the protection business.
• Write complex SQL queries to extract and transform reporting data from multiple sources.
• Deliver high-quality, fact-based analytic support to stakeholders.

Skills

Data management

SQL

Excel

Power BI

DAX

MDX

PowerShell

Python

Actuarial science

Tools

SQL

Excel

Power BI

Job description

Overview

You’ll love it here! Join our collaborative team as a senior analyst and transform data into impactful insights to shape our customer experience and business growth.

As a senior analyst for our protection and services products, including membership and Geek Squad Services, you will help us deliver value through reporting and analytics. You will develop and maintain automated, accurate and visually reporting solutions using tools like SQL, Excel and Power BI. You\u2019ll use your strong SQL skills to build and maintain the powerful backend data structures that fuel our reporting and analytics.

The successful candidate is needed to be located within Lower Mainland, BC, where our team practices a remote working model, leveraging in person interactions for strategic, collaborative, and social purposes.

Responsibilities

• Produce accurate, timely and relevant performance reporting primarily for our protection business, including attach performance, pricing impacts, and claim experience.

• Write complex SQL queries to extract and transform reporting data from multiple database sources.

• Deliver high-quality, fact-based analytic support to stakeholders across our business, focusing on protection performance and where applicable, how it impacts our membership and services businesses

• Maintain and trouble-shoot existing reporting infrastructure including materialized views, automated data extracts, and user tools.

• Partner with internal and external partners to improve efficiency and accuracy of related business processes.

• Perform detailed reconciliations of protection accounts and develop in-depth understanding of related system processes.

What we’re looking for

• 2+ years of hands-on experience in data management and analytics

• High proficiency in SQL for querying and managing large datasets

• Advanced skills in excel and Power BI

• Working knowledge of DAX and MDX for data modeling and analysis

• Familiarity with scripting languages such as PowerShell or Python

• Background or familiarity in warranty, insurance, or actuarial science is a strong asset

Why you’ll love it here

• Remote-first work environment.

• Employee discounts from day one.

• Training programs to build new and transferable skills.

About Best Buy Canada

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work.

We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.

Join our amazing team!

We are looking for people just like you.

Annualized base pay range

$65,000.00 - $75,000.00

Starting pay offered will consider skills and experience.Your pay can grow as you build your career with us.

Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3