Senior Account Executive

OnX Canada; Canada; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading IT service provider in Canada is seeking a Senior Account Manager responsible for driving sales processes in network services and IT managed services. This role requires over ten years of experience in account management and involves leading sales efforts, maintaining customer satisfaction, and managing sales forecasts. The ideal candidate will possess strong consultative selling skills and have a background in strategic account management. Competitive compensation and growth opportunities are offered.

Qualifications

• Ten or more years of experience preferred.
• Prior training/experience in large/strategic account management.
• Experience in network services and IT managed services preferred.

Responsibilities

• Drive revenues and gross profits within assigned customer segment.
• Lead overall sales effort and strategy coordination.
• Maintain appropriate sales funnel and provide accurate forecasts.
• Participate in account team reviews and strategy sessions.

Skills

Consultative/Solution Selling

Sales Process

Business Acumen

Planning

Product Knowledge

Self-Management

Innovation

Education

Bachelor's Degree or equivalent

Job description

Job Description

Job Purpose

This position reports to the Director of Sales, Sales Vice President, Vice‑President of Sales, or Branch Manager and is responsible for driving all aspects of the sales process to specific customers within the assigned module/vertical customer segment. The Senior Account Manager is the primary contact for all face‑to‑face proactive sales efforts for all network services, IT professional services, IT managed services, hardware related IT products, and is responsible for the overall customer relationship. This position interacts with and provides resources to all levels of sales and sales management. This position is responsible for identifying, qualifying, and closing key opportunities. Customer satisfaction, as well as financial measures (revenue and/or gross profit), will directly relate to the performance of the position. The successful Senior Account Manager will develop and utilize sales plans and strategies to economically reach sales goals.

Essential Functions

• Build strategies to drive revenues and/or gross profits within the assigned module/vertical customer segment, maintaining a high activity level in accounts to achieve plan results. (50%)
• Lead overall sales effort/strategy and coordination of appropriate overlay sales/technical resources (ie. Practice Leads, Technical Sales Engineers, etc.). Focus on the identification of new solution opportunities, protect existing revenue base, manage internal/external communication, elevate appropriate roadblocks/issues to management, and maintain overall customer satisfaction. (30%)
• Maintain appropriate sales funnel and provide accurate forecasts to sales management with regard to network and IT related services/solutions. (10%)
• Attend and participate in account team reviews and strategy sessions geared at protecting existing business and driving new revenue opportunities. (10%)

Experience

• Ten (10) years or more experience preferred
• Prior training/experience large/strategic account management
• Experience in network-services, IT professional services, IT managed services, and hardware related IT products preferred

Education

• Four years of College resulting in a Bachelor's Degree or equivalent

Special Knowledge/Skills

• Consultative/Solution Selling
• Qualifying
• Sales Process
• PlanningCustomer Knowledge
• Product Knowledge
• Self-Management
• Business Acumen
• Innovation
• Competitive Knowledge
• Resource Leadership
• Resource Management