Security Operations Specialist

Allied Universal; Toronto; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading security services provider in Toronto seeks a Security Operations Specialist to oversee incident management and provide support during emergencies. Candidates should have at least 5 years of management experience, strong communication skills, and a valid Ontario Security License. This role offers a competitive salary and opportunities for career advancement in a dynamic corporate environment.

Benefits

Medical and Dental benefits coverage

Paid training and development programs

Opportunities for career growth

Qualifications

• Minimum of 5 years of management experience.
• Professional certifications such as CPP or PSP are highly desirable.
• Valid Ontario Security License required.

Responsibilities

• Act as the on-site point of contact for incident reporting.
• Manage incident investigations and follow-ups.
• Coordinate with law enforcement and emergency services.

Skills

Incident Management

Emergency response

Communication skills

Judgment in high-pressure situations

Analytical skills

Education

Secondary education in Criminal Justice or related field

Tools

Security reporting software

MS Office suite

Job description

Overview

We are North America\'s leading security and facility services provider with approximately 300,000 service personnel. Allied Universal is committed to fostering a promote-from-within culture. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions.

Start your phenomenal career with Allied Universal today

Job Description

Allied Universal is seeking

Security Operations Specialist

in Toronto, Ontario

Job Title

Security Operations Specialist

Location : Toronto, ON

Type

Full Time

Salary

65K–$85K per year (Pay range will vary based on tenure, performance, and course completion)

Shifts : Monday - Friday, hrs

Requirements : 5-year Residency in Canada to obtain clearance

Overview

We are seeking a highly skilled and adaptable Security Operations Specialist to join our team to work for a Client at their international headquarters in downtown Toronto. This pivotal role serves as the primary liaison between our Client\'s Incident Reporting Centre and their on-site security operations, ensuring a safe and secure environment for their employees and visitors. The successful candidate will be instrumental in maintaining the integrity of the Client\'s security protocols and fostering a culture of safety within their organization.

The ideal candidate will be detail-oriented, proactive, and committed to excellence in security operations. They will possess a strategic mindset, capable of anticipating potential security threats and implementing effective countermeasures. They will also need to be able to calmly dela with potentially stressful, real-time scenarios and confidently interact with senior-level executives.

Responsibilities

• Incident Management and Response
• Act as the on-site point of contact for the Incident Reporting Centre, the Client\'s security operations centre, managing incident investigations and follow-ups
• Provide crucial support during major events and incidents specific to the Client\'s international headquarters in Toronto
• Assist with high-risk terminations occurring on-site, ensuring smooth and secure processes
• Contribute to the development and maintenance of comprehensive incident response plans for various scenarios
• Assist with post-incident analyses and detailed reports with recommendations for improvements
• Coordinate with local law enforcement and emergency services when necessary
• Event Security and Intelligence
• Support the Enhanced Personnel Protection team with local event security in Toronto
• Conduct thorough news and social media scans for event-specific intelligence
• Contribute to event security planning and risk assessments
• Assist in data collection for daily intelligence reports
• Liaise with external security agencies and vendors for large-scale events
• Assist with real-time threat assessments during ongoing events
• Physical Security and Technology
• Troubleshoot and maintain physical security technology equipment at the building
• Conduct regular duress button testing in coordination with the Incident Reporting Centre
• Support the Physical Security Risk Assessment process
• Work with Corporate Real Estate partners to address security-related product issues
• Conduct regular audits of security equipment to ensure optimal functionality
• On-Site Safety and Support
• Participating in Occupational Health and Safety (OHS) walkthroughs and investigations
• Assist with emergency response procedures and drills
• Provide escort services for employees and executives as needed
• Liaise with the landlord\'s security team to ensure seamless security operations
• Help to maintain evacuation plans and procedures specific to the building
• Coordinate with Corporate Real Estate partners on safety-related building maintenance issues
• Proactive Security Measures
• Maintain constant site awareness and familiarity to identify potential gaps or issues
• Conduct regular security audits and propose improvements, and assist with the development and implementation of preventive security measures
• Stay updated on the latest security trends and best practices
• Participate in industry networking events to stay informed on emerging threats
• Executive and Special Support
• Provide dedicated support to the Executive office as required
• Assist with special projects or initiatives related to security and safety
• Duties as assigned
• Flexibility to take on additional responsibilities as the security landscape evolves
• Willingness to work non-standard hours during emergencies or special events
• Contribute to the continuous improvement of security policies and procedures

Requirements

• Minimum of 5 years of management experience
• Secondary education in Criminal Justice, Security Management, or related field preferred
• Professional certifications such as CPP (Certified Protection Professional) or PSP (Physical Security Professional) are highly desirable
• Strong knowledge of emergency response protocols
• Independently driven and effective working as an individual contributor and with other team members
• Excellent communication and interpersonal skills is essential
• Ability to remain calm and make quick decisions in high-pressure situations
• Proficiency in security reporting software and MS Office suite
• Valid security license, first aid certification and clean criminal record check
• Experience with risk assessment methodologies and security auditing processes is desirable
• Strong analytical and problem-solving skills
• Must have a valid Ontario Security License.
• Must be at least 18 years old.
• Must be able to obtain site specific security clearance
• First Aid and CPR

Benefits

• This role offers an exciting opportunity to play a crucial part in maintaining the safety and security of a dynamic corporate environment. It provides a competitive salary and bonus structure in an environment of continuous learning and improvement. The successful applicant will join a dedicated team of professionals and have the chance to shape the security landscape of a leading international organization.
• Opportunities for career growth and advancement.
• Medical and Dental benefits coverage.
• Paid training and development programs.

Disclaimer

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.

Closing

Allied Universal

provides unparalleled service, systems and solutions to the people and business of our communities, and is North America\'s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information : .

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