Seasonal Sightseeing Host: Guest Concierge & Tours

Pursuit Collection; Banff; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hospitality and attractions company in Canada is looking for a seasonal, full-time entry-level position focused on engaging guests and providing exceptional customer service. Responsibilities include managing tour logistics, facilitating guest experiences, and maintaining communication. Candidates should possess strong customer service skills, effective communication abilities, and a genuine interest in the Canadian Rockies. Offering competitive perks and a supportive work environment where work and play coexist.

Benefits

Free access to attractions

50% off for friends

Discounts on hotel stays and dining

Access to wellness resources

Qualifications

• Strong attention to detail in customer interactions.
• Ability to adapt quickly in a fast-paced environment.
• Experience in public speaking and interacting with diverse backgrounds.

Responsibilities

• Engage warmly with guests and provide information about attractions.
• Manage logistics for tours and assist in smooth guest experiences.
• Prioritize safety and support transportation duties as needed.

Skills

Customer service skills

Effective communication

Time management

Problem-solving skills

Job description

A leading hospitality and attractions company in Canada is looking for a seasonal, full-time entry-level position focused on engaging guests and providing exceptional customer service. Responsibilities include managing tour logistics, facilitating guest experiences, and maintaining communication. Candidates should possess strong customer service skills, effective communication abilities, and a genuine interest in the Canadian Rockies. Offering competitive perks and a supportive work environment where work and play coexist.