SCTRA-Senior Consultant, Transformation

Lifemark; Toronto; On-site; CAD 125,000 - 150,000; Full time

Job summary

A leading healthcare solutions provider is seeking a Senior Consultant, Transformation to join their team in Toronto. This role involves assessing complex business challenges, collaborating with various departments, and implementing measurable solutions to improve operations. Candidates should have a Bachelor's degree and at least 2 years of consulting experience, alongside strong analytical and MS Office skills. Competitive benefits and career growth opportunities are offered in a purpose-led culture.

Benefits

Health & dental benefits

Vacation and wellness days

Shoppers Drug Mart employee discount

GoodLife corporate membership

Qualifications

• 2+ years of experience in consulting or a similar role.
• Experience in designing and implementing solutions that led to measurable benefits.
• Willingness to travel across Canada for on-site analysis.

Responsibilities

• Assess business problems through data analysis and team collaboration.
• Develop measurable implementation plans.
• Build tools for informed decision-making by senior leaders.

Skills

Consulting

Operational excellence

Change management

Data analysis

MS Office skills

Education

Bachelor's degree or higher

Tools

PowerBI

Job description

Senior Consultant, Transformation

Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employs over 5,000 highly-trained clinicians, medical experts and team members in over 300 locations coast-to-coast, and continues to grow both organically as well as through acquisitions.

About the job

Are you energized by complex challenges and motivated by driving real results?

We’re looking for a driven and curious applicant to join our Transformation team as a Senior Consultant.

Reporting to the Director, Transformation, this role will enable you to work side-by-side with executives, regional leaders, clinicians, and staff within Lifemark’s 350+ clinics across Canada.

If you are looking for a role in which you can have a measurable impact on improving the day-to-day operations and patient experience of a fast-paced, high-growth, Canadian-owned healthcare network, this is the role for you!

Key Responsibilities

• Assess business problems via interviews, observations, data analysis, and various analytical techniques by working side-by-side with Lifemark team members in clinics across Canada

• Develop implementation plans with measurable results
• Achieve buy-in for change from all levels of the business
• Work alongside the Project Management Office to ensure that all implementations are kept on schedule, on budget, and deliver the expected results
• Develop presentations, reports and briefing materials for executive-level audiences
• Collaborate with cross-functional leaders across Operations, Finance, HR, Marketing, Technology, Sales and Business Development
• Build tools and templates to enable senior leaders across the organization to make informed decisions and understand the benefit to their teams

Requirements

• Bachelor’s degree or higher

• 2+ years of experience in consulting, strategy, operational excellence, continuous improvement, process improvement, change management, or a similar role
• Experience assessing business problems as well as designing and implementing solutions that have led to measurable financial benefits
• Experience working with technology and product teams to implement improvements which have a direct impact on day-to-day operations
• Experience conducting operational and financial analysis which have led to insights which were presented to leadership
• Experience managing multiple workstreams or projects simultaneously
• Experience working with various business areas, such as Operations, Finance, HR, Marketing, Technology, and Sales & Business Development

• Excellent MS Office skills (Excel, Word, PowerPoint) and experience with PowerBI

• Willingness to travel across Canada to conduct on-site analysis and assessments at Lifemark clinics (Up to 25% of the time)

• Valid driver’s license

Assets

• MBA or business education
• Experience in healthcare or healthcare adjacent environments
• Lean, Six Sigma, or other training/certifications in similar methodologies
• Experience with waterfall, agile, scrum or other tech development methodologies
• Fluency and ability to conduct business in French
• Experience creating executive presentations and presenting to senior leaders

What We Offer

• Purpose-led culture – Be part of something bigger: transforming healthcare in Canada
• Collaborative teams – Work alongside compassionate professionals committed to making a difference
• Competitive rewards – Including health & dental benefits, vacation, and wellness days
• Career growth – $1,500 annual education allowance and diverse leadership development programs
• Perks – Shoppers Drug Mart employee discount, GoodLife corporate membership, and more
• Stability – Join a strong, financially sound organization with national impact
  
  

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

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