Scheduling Coordinator

Paladin Security; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Job summary

A national security firm in Canada is seeking a Scheduling Coordinator to ensure effective resource coordination and strategic scheduling support for the Client Service Team. Key responsibilities include managing schedules, filling open shifts, and providing administrative support through TEAM software. The ideal candidate should have a High School Diploma and preferably some post-secondary education in business administration. This full-time position offers various benefits including medical and dental insurance.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Qualifications

• High School Diploma/GED is required.
• Post-secondary education in business administration or related is preferred.
• Legally able to work in Canada.

Responsibilities

• Ensure resource coordination for Client Service Team.
• Fill open shifts and address resource needs proactively.
• Provide administrative support, including accurate data entry in TEAM software.

Skills

Resource coordination

Strategic scheduling

Communication

Team collaboration

Attention to detail

Education

High School Diploma

Post-secondary education in business administration

Tools

TEAM scheduling software

WinTeam software

Job description

Overview Job Skills / Requirements

The Scheduling Coordinator is responsible for ensuring portfolio resource coordination and strategic scheduling support for their assigned Client Service Team. This is primarily achieved through proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. The Scheduling Coordinator will also provide administrative support for the portfolio, which includes ensuring accurate data entry in TEAM software etc.

Key Account Abilities

• Strategically identify open shifts/ open lines and work with Paladin's Client Service group to ensure complete schedules to adhere to our contractual obligations
• Forward existing schedules in Paladin TEAM scheduling software to ensure Paladin's Security Guards are fully aware of their ongoing schedule 3 months in advance
• Work within a dynamic team environment with multiple operational stakeholders including Site Supervisors, Security Guards, CSMs, and Senior Management
• Fill cancellations and openings in the daily schedule
• Coordinate with specifically identified Client Service Managers to ensure their staffing needs are met and proactively addressed
• Work to develop knowledge of Paladin's contractual obligations for the Branches that you are assigned to
• Follow up on check ins and periodic checks for the Central region to ensure guard safety
• Ensure billing accuracy and compliance on a weekly basis
• Respond to emails within a timely manner
• Accept and cover short notice book offs
• Create new jobs in the WinTeam software
• Perform other duties as required
• Post-secondary education in business administration or related is preferred
• High School Diploma Required
• Legally able to work in Canada

Education Requirements (All)

High School Diploma/GED

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation

This job reports to the Regional Manager, Scheduling

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1