Salesforce Senior Business Analyst

Wipro Limited; Canada; Hybrid; CAD 85,000 - 125,000; Full time

Job summary

A leading technology services company based in Toronto seeks a Senior Business Analyst to work closely with business and technology partners on defining and translating business requirements into detailed specifications. This Hybrid role requires extensive experience as a Salesforce Business Analyst with a commitment to advanced business technology delivery. The expected compensation ranges from $85,000 to $125,000, fostering a work environment that values inclusivity and employee empowerment.

Qualifications

• 5-8 years relevant experience as a Salesforce Business Analyst.
• Advanced knowledge of design, development, testing, and project management.
• Ability to work independently as a senior or lead system analyst.

Responsibilities

• Define and document functional specifications from business requirements.
• Assist testing teams in translating requirements into test conditions.
• Participate in project management activities such as estimating efforts.
• Identify opportunities to enhance productivity and operational efficiency.

Skills

Business technology delivery practices

System analysis process

Coaching and guiding teams

Experience as a subject matter expert

Education

Bachelor's degree

Job description

Job Title: Salesforce Senior Business Analyst

City: Toronto

State/Province: Ontario

Posting Start Date: 1/28/26

Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future‑ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever‑changing world.

Job Description

• Work with Business and technology partners to Define, document and translate business requirements into detailed functional specifications, considering non-functional requirements.
• Research and analyze current state system capabilities and define technology solutions options and recommendations.
• Document in the form of epics, stories, wireframes, business rules, and acceptance criteria. Ensuring stories are "ready" for upcoming sprints.
• Assist testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
• Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.
• Participate in quality management reviews, including designs, prototypes and other requirements work products.
• Work closely with stakeholders to determine solutions, assess impact to existing work processes and systems, and pinpoint how to manage integration.
• Provide operational and process‑related analysis and support.
• Respect existing processes and standards including requirements management and project management disciplines, technology delivery and business technology architecture, escalating issues as needed.
• Gain knowledge in own area, stay abreast of technology trends and developments, develop expertise in WIPRO services, applications, infrastructure, analytical tools and techniques, business domains and their products and services.
• Support a positive work environment that promotes services to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
• Illustrate the five key guiding principles: Adopt an enterprise‑wide approach, ensure secure and stable operations, automate and modernize systems, focus on delivery outcomes and foster speed.

Job Requirements

• Bachelor's degree with more than 5‑8 years relevant experience as a Salesforce Business Analyst professional
• Commitment to applying advanced to expert knowledge of business technology delivery practices and standards and related expertise, including design, development, testing and project management.
• Advanced to expert knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules.
• Ability to work independently as the senior or lead system analyst and coach or guide team.
• Experience and comfort level acting as a subject matter expert and consultant.
• This is a Hybrid role in Toronto 3‑4 days/week

The expected compensation for this role ranges from $85,000.00 to $125,000.00.

Reinvent your world. We are building a modern Wipro. We are an end‑to‑end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.