Salesforce Marketing Cloud Solution Architect

Procom; Surrey; Remote; CAD 100,000 - 125,000; Full time

Job summary

A technology consulting firm is looking for a Salesforce Marketing Cloud Solution Architect for a healthcare client. The role involves providing architecture design and recommendations for integrating Salesforce Marketing Cloud with existing systems, as well as managing email and SMS communications. Remote work is available, and the assignment lasts for 6 months with potential extensions.

Qualifications

• Experience working in the public sector or healthcare in Canada.
• Experience with Salesforce Marketing Cloud and SMS integrations.
• Experience working in cross-functional Agile teams.

Responsibilities

• Provide architecture design assistance for PHSA systems with Salesforce Marketing Cloud.
• Offer recommendations for Email and SMS system architecture.
• Guide on designing SMS email journeys to enhance patient engagement.

Job description

Overview

Salesforce Marketing Cloud Solution Architect

On behalf of our Healthcare client, Procom Consultants Group is currently looking for a Marketing Cloud Solution Architect.

Responsibilities

• High-level data architecture design: Provide architecture design assistance for incorporating PHSA systems with Salesforce Marketing Cloud either through direct connection (API) or through tools such as Mulesoft. This will include the review and analysis of the viability of using Salesforce Data Cloud as an intermediary system.
• High-level Marketing Cloud design: Provide architecture design assistance for Salesforce Marketing Cloud including how to establish Business Units and Security architecture.
• Email and SMS system architecture recommendations: Offer recommendations for the preferred setup of Email and SMS, including aspects such as SMS short codes, SMS long codes, opt-ins, and unsubscribes and how to unify across systems.
• Scaling and consumption credits management: Provide guidelines on designing SMS and email journeys to minimize credit use while maintaining clear and effective patient engagement.
• Consent management and data policies: Offer guidance and system design recommendations concerning consent management, data deletion, data portability, and other relevant technological or policy considerations.

Mandatory Skills

It is preferred that the proposed resources have the following experience :

• Experience working in either public sector (e.g., Ministry, Crown Corporation) or health care (e.g., Health Authority) in a Canadian jurisdiction.
• Experience working in cross-functional Agile teams.
• Exposure to various Salesforce Clouds and industry solutions (e.g., Health Cloud, Public Sector Solutions), as well as a variety of AppExchange products.

Proposed resources must have the following experience :

• Experience with Salesforce Marketing Cloud, SMS integrations with Salesforce, and a variety of marketing automation platforms and technologies.
• Experience and Certifications in Salesforce Marketing Cloud.
• Experience with Salesforce Data Cloud.

Start Date

ASAP

Assignment Duration

6 Months from the start date with potential extensions

Working Location

Fully Remote PST Working Hours