sales supervisor - retail

Wings up; Hannon; On-site; CAD 40,000 - 50,000; Full time

Job summary

A retail company in Hannon is seeking a supervisor to manage staff and sales operations. This permanent full-time role requires experience in team management, excellent communication skills, and the ability to work under pressure. Responsibilities include hiring, training, scheduling, and resolving customer issues. Applicants must have a secondary school diploma and 1-2 years of relevant experience.

Qualifications

• 1-2 years of experience in a supervisory role.
• Ability to manage a team in a fast-paced environment.
• Flexibility in work hours and tasks.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Authorize payments and return of merchandise.
• Establish work schedules and manage inventory.
• Resolve customer issues and complaints.

Skills

Client focus

Attention to detail

Team player

Excellent oral communication

Education

Secondary (high) school graduation certificate

Job description

Qualifications

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week