Sales Insurance Specialist

Aviva; Markham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance provider in York Region is seeking a Sales Insurance Specialist to drive sales and deliver exceptional customer service. The ideal candidate has a strong sales background, is knowledgeable in underwriting, and excels in a fast-paced environment. This full-time position requires in-office work and offers a competitive rewards package including benefits and career development opportunities.

Benefits

Base compensation and annual bonus

Retirement savings and share plan

Health benefits and wellness programs

Competitive vacation package with the option to purchase extra days off

Qualifications

• OTL or RIBO licensed (must be in good standing).
• Demonstrated track record of exceeding sales goals.
• Insurance sales/service underwriting experience an asset.

Responsibilities

• Drive strong sales results by quoting, underwriting, and selling Home & Auto insurance policies.
• Consistently exceed sales KPIs, conversion targets, and retention metrics.
• Service existing customers by updating their policies to meet their changing needs.

Skills

Sales focus

Excellent communication skills

Problem-solving skills

Customer focus

Ability to manage competing priorities

Education

College Diploma or University Degree

Job description

Aviva Canada is looking for a seasoned, high performing and sales-driven Insurance Specialist to join our rapidly growing Direct Insurance team. As a Sales Insurance Specialist, you’ll play a critical role in driving individual and team success through strong sales execution, exceptional service, and personal lines underwriting.

In this role, you’ll be responsible for delivering exceptional results through expert advice, advanced underwriting skills, and a commitment to sales excellence. You’ll be responsible for delivering sales targets, identifying cross-sell and up-sell opportunities, and helping to build a high-performance sales culture. You’ll be supporting the team by sharing knowledge and modeling best-in-class performance, while also driving individual sales targets and ensuring compliance with regulatory guidelines.

We’re seeking professionals who thrive in fast-paced, target-driven environment, and who are motivated by results, recognition, and customer impact.

Hours of operation:

Monday to Friday from 8:00 a.m. to 9:00 p.m. and Saturday from 8:00 a.m. to 5:00 p.m. You will be required to work five 7.5 hour shifts per week/37.5 hours per week within these hours of operation. The role requires working from the office full-time.

What you’ll do:

• Drive strong sales results by quoting, underwriting, and selling Home & Auto insurance policies
• Consistently exceed sales KPIs, conversion targets, and retention metrics
• Apply underwriting judgement to new business, endorsements, and renewals within delegated authority
• Provide technical underwriting support and guidance to junior team members
• Identify and close cross-sell and upsell opportunities to grow the portfolio
• Deliver an exceptional customer experience that builds loyalty and retention
• Stay current on product, pricing, underwriting and regulatory changes
• Track and analyze your own performance to continuously improve outcomes
• Service existing customers by updating their policies to meet their changing needs and provide new products as required

What you’ll bring:

• College Diploma or University Degree
• OTL or RIBO licensed (must be in good standing)
• Demonstrated track record of exceeding sales goals
• Excellent verbal and written communication skills
• Customer focused and ability to match products to customers’ needs
• Self-starter with strong problem-solving skills and the ability to manage competing priorities
• Comfort using multiple systems and learning new technology platforms quickly
• Insurance sales/service underwriting experience an asset

What you’ll get:

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Outstanding Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year
• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
• Corporate wellness programs to support our employees’ physical and mental health

Aviva Canada may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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