Sales Development Representative

This is Gain Ltd; Vancouver; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A dynamic marketing agency in Vancouver seeks a Sales Development Representative to drive lead generation and build customer relationships. Ideal candidates should have a Bachelor's degree, sales experience, and strong communication skills. Benefits include a hybrid work environment, health coverage, and a competitive salary range of $60,000 - $80,000 per year.

Benefits

Hybrid work environment

3 weeks of paid time off

Wellness time and health coverage

Dog friendly office

Office gym membership

Reward and recognition programs

Qualifications

• Bachelor's degree in Business, Marketing, or equivalent experience.
• Previous experience in sales or customer service.
• Familiarity with CRM software and sales tools is advantageous.
• Strong listening and presentation skills.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize effectively.
• Knowledge of sales processes.

Responsibilities

• Generate and nurture leads for a sales pipeline.
• Engage prospects and build partnerships.
• Schedule meetings and manage communications.
• Participate in discovery conversations and proposal creation.
• Collaborate for contract execution and meet target start dates.

Skills

Sales experience

Customer service skills

Strong listening skills

Excellent verbal communication

Time management

Education

Bachelor's degree in Business or Marketing

Tools

CRM software

Sales tools

Job description

Welcome to GAIN!

GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organizations need to make braver, more impactful decisions.

If this sounds like an adventure you’d like to be part of- then keep reading and apply below!

The Role

As the Sales Development Representative (SDR), you will play a crucial role in the growth of GAIN by serving as the frontline in lead generation and relationship-building. You will be responsible for initiating and nurturing relationships with potential customers, you\'ll be the driving force in lead generation and building relationships that set the stage for success. You’ll be contributing to our North American expansion, building on our success in the UK, Mainland Europe and Asia. This position offers an excellent opportunity to build a foundation for a successful career in sales while contributing to the long term goals and vision at GAIN.

Responsibilities

• Creation of Sales Pipeline
  • Generate and nurture leads to construct a robust and dynamic sales pipeline.
  • Identify and engage prospects, laying the foundation for successful partnerships.
• Progression of Sales Pipeline
  • Work with an assigned expert to move deals through the pipeline efficiently.
  • Ensure a smooth progression from initial contact to meaningful engagements.
• Administrative Tasks
  • Schedule meetings with prospects.
  • Manage email communications and follow-ups to maintain effective and timely communication.
• Discovery Conversations, Proposals, and Negotiation
  • Engage in discovery conversations, listening to understand prospects\' needs and preferences.
  • Collaborate on the creation of compelling proposals that resonate with prospects\' objectives.
  • Participate in negotiation processes, working toward mutually beneficial agreements.
• Contract Execution and Target Start Dates
  • Collaborate with the Client Success Manager when deals transition into contracts.
  • Ensure seamless execution of contracts and help meet target start dates.

Qualifications

The ideal candidate has the following qualifications, but we encourage you to apply even if you feel you do not meet 100% of the requirements below.

• Bachelor\'s degree in Business, Marketing, a related field, or equivalent work experience.
• Previous experience in sales or customer service with a track record of achieving targets.
• Familiarity with CRM software and sales tools is advantageous.
• Strong listening and presentation skills.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Knowledge of sales processes and the ability to understand and follow company sales methods.

Behaviours

• Focus on Service
  • Your primary focus is on serving potential prospects, aiming to meet their unique needs.
  • You view yourself as a solution provider rather than just a salesperson.
• Listening and Learning
  • You don\'t assume you know what others need; instead, you ask and actively listen.
  • Understanding comes from genuine engagement, not from trying to persuade or convince.
• Empathy in Action
  • You engage with prospects to draw out their needs, signaling that you sincerely care about their challenges and aspirations.
  • Your approach is empathetic, placing yourself in their shoes to better understand their perspective.
• Natural Instinct for Client-Centricity
  • You possess a natural instinct for adopting a client-centric mindset, recognizing that success is achieved by aligning with their goals.

Benefits

• Hybrid work environment + a home office allowance
• 3 weeks of paid time off to start, plus a winter holiday office closure.
• Work from anywhere in the world up to 20 business days or 4 weeks per year. We want you to build a life and a career at the same time.
• Wellness time, health + dental coverage, health spending account, and wellness spending account so that you can prioritize YOU.
• Dog friendly office, because our furry friends are part of the team too.
• Office gym membership
• Reward + recognition programs to recognize your team (and be recognized) for all that we do
• Work at a certified Great Place to Work

GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We believe that diversity and inclusivity make our teams better, so it is our priority to create an equitable and inclusive workplace where our goals, initiatives, and commitments to action are shaped and strengthened by our team\’s voices. Putting People First, one of our core values, means we never lose sight of humanity, care, and impact.

Pay range - The typical hiring range for this role is $60,000 - $80,000 annually, which includes both base salary and performance-based bonus components. The exact mix between base and bonus will be determined based on role-related skills, knowledge, and experience. This range reflects our commitment to our compensation philosophy, internal equity, and comes with a competitive and comprehensive total rewards package.

Disclaimer: We never request any form of payment or fees from candidates at any stage of the recruitment process. If you are contacted by anyone claiming to represent our company and asking for money or personal financial details, please report it immediately to [e-mail]. All genuine communication will come from official company channels.