Sales Consultant

Murray Winnipeg; Winnipeg; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading automotive dealership in Winnipeg is seeking a Sales Consultant to help understand and meet customer needs, focusing on customer service and relationship-building. In this full-time role, you will work closely with the Sales Manager and handle various administrative tasks. Candidates should have strong communication skills and a positive attitude.

Benefits

Company events

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Store discount

Vision care

Qualifications

• Ability to build and maintain relationships across departments.
• Strong communication skills with customers.
• Basic knowledge of automotive systems.

Responsibilities

• Understand and meet customer needs.
• Handle paperwork and maintain a follow-up system.
• Work with the Sales Manager to set personal sales goals.

Skills

Sales and marketing

Communication

Customer enthusiasm

Job description

Position

Job Description – Sales Consultant

Overview

The Sales Representative is focused on understanding and meeting customer needs, with knowledge of automotive products, pricing, and the dealership7s processes. The role requires strong communication, customer enthusiasm, and the ability to build and maintain relationships across departments.

Responsibilities

• Sales and marketing
• Maintain product and industry knowledge
• Administration
• Interdepartmental relations
• Address customer needs and provide excellent service
• Work with Sales Manager to set and pursue personal sales goals
• Handle paperwork, plans, reports, and maintain a prospect and owner follow-up system

Competencies

• Sales and marketing
• Adaptability
• Maintain product and industry knowledge
• Analysis
• Administration
• Continuous improvement
• Interdepartmental relations
• Customer enthusiasm
• Judgement
• Organizing and planning
• Teamwork
• Communication

Reports to

Sales Manager

Management / Business Skills Required

• Knowledge of sales procedures, processes, and follow-up
• Ability to receive customers
• Ability to relate to customers of all backgrounds and focus on customer enthusiasm
• Knowledge of company products (prices, models, series, options, warranties, vehicle maintenance, colors, standard equipment, specifications)
• Ability to network, follow-up on prospects, and ask for referrals
• Ability to counsel customers (regarding likes, dislikes, needs)

Work Orientation Factors

• Much customer contact
• Long hours
• Moderate stress
• Much contact with people in all dealership departments

Position Summary

The Sales Representative:

• Is focused on the process of understanding and meeting customer needs.
• Must have basic knowledge of automotive systems and thorough knowledge of prices, models, series, options, and other variations of the manufacturer7s products.
• Should know much about competitors7 products and prices.
• Should demonstrate sensitivity toward customers, and a strong interest in exceeding customers7 expectations.
• Must have polished communication skills with customers, including the ability to present the dealership7s products and to pinpoint customers7 needs by interviewing and questioning.
• Must calculate cost allowances, fees, taxes, and down payments to arrive at the price of a vehicle.
• Must work with the Sales Managers in completing sale contracts that meet the customers7 needs.
• Can address customer hesitation and resistance.
• Presents a positive image of the dealership, both in mode of dress and in a helpful and friendly attitude.
• In conjunction with the Sales Manager, determines personal sales goals and the methods by which those goals will be met, which affords the Sales Representative a structured method of building a clientele and achieving success.
• Works systematically not only in the sales process but also in the process of handling the many administrative requirements of the position (i.e. paperwork, plans, reports and the maintenance of a prospect and owner follow-up system).

What the Worker is Like

The Sales Representative:

• May be hired with no prior sales experience or might come to the dealership with a background in other types of retail sales.
• Must have a positive attitude and bearing.
• Comes to each prospective sale with the same smile and engaging nature.
• Genuinely enjoys customers and engages them in purposeful conversations that gather information important to a sale, and probes for possible alternative suggestions and ideas.
• Works readily with numbers and can discuss the company7s products with accuracy and assurance.
• While capable of working with a Sales Manager, is an accomplished self-manager when it comes to using time productively.

What the Work is Like

The work of the Sales Representative

• Entails knowing the entire dealership thoroughly, department to department.
• Involves continual learning about new approaches to sales, new information regarding products, new administrative efficiencies, and customers.
• Requires building strong interdepartmental relationships, particularly with the Financial Service Managers, and paying close attention to the requirements of those individuals within the process of selling.
• Involves risk and satisfaction, long hours, and much teamwork.

Work with one of Canada9;s largest privately owned automotive groups and one of Canada9;s 50 Best Managed companies.

Murray Auto Group Winnipeg is committed to creating a diverse workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Reasonable accommodation is available to applicants with disabilities upon request.

Job Type : Full-time

Benefits

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care

Application question(s)

• Do you have a valid Canadian driver0 license?
• Are you eligible to work in Canada?

Work Location : In person