Sales Associate - Cambridge Hyundai

Cambridge Housing Authority; Cambridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local automotive dealership in Cambridge is seeking a Sales Consultant to assist customers in their vehicle purchase journey. The ideal candidate will have 3+ years of customer-facing experience, strong communication skills, and a track record of building relationships. Responsibilities include engaging customers, maintaining databases, and ensuring exceptional service. This position offers competitive compensation and a full time commitment.

Benefits

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Paid holiday and flex time

Qualifications

• 3+ years of experience in a customer-facing role required; experience in retail, sales, marketing, and customer service is preferred.
• Possession of authorized documentation required to gain employment.
• Must submit to and adequately pass a pre-employment background and MVR screen prior to employment.

Responsibilities

• Interact with customers online, over the phone, and in-person to guide them through the vehicle purchase process.
• Maintain an up-to-date customer database to drive current and future automotive sales for the dealership.
• Follow up with previously sold clients to earn repeat and referral business.

Skills

Customer Engagement

Negotiation

Communication

Sales Skills

Problem Solving

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CRM Software

Microsoft Office

Job description

Overview

Join the ride!

Position: Sales Consultant
Dealership: Cambridge Hyundai
Location: Cambridge, ON
Classification: Full Time, Onsite, Immediate vacancy
Salary: Commission

Cambridge Hyundai is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus

The Automotive Sales Representative interacts with customers online, over the phone and in-person to guide them through the vehicle purchase process. With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations all while focusing on providing an exceptional experience. Our ideal candidate has at least 3 years of customer-facing experience, a “hunter” mentality with the ability to stay self-focused, and an impressive track record of building relationships to retain customers.

What drives your day-to-day?

• Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction
• Answer questions about new cars, used cars, vehicle performance, applications processes and financing for the clientele acting as a subject matter expert
• Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing their payment terms
• Maintain an up-to-date customer database to drive current and future automotive sales for the dealership
• Present used and new cars through test drives, demonstrations, and dealership walk-throughs
• Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies
• Send emails and make calls to prospective buyers to ensure daily calendar has the necessary number of customer appointments
• Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible
• Stay current on required dealer group and manufacturer training
• Other duties as assigned by store leadership

The must-haves

• 3+ years of experience in a customer-facing role required; experience in retail, sales, marketing, and customer service is preferred
• Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle
• Possession of authorized documentation required to gain employment, a current valid driver’s license and acceptable Driver’s Abstract
• Must submit to and adequately pass a pre-employment background and MVR screen prior to employment
• Open availability to work days, evenings, weekends, and some holidays; employees are required to stay until the customer’s purchase is complete and satisfaction ensured
• High school diploma or equivalent required; bachelor’s degree preferred
• Ability to meet the physical demands of the position (standing, sitting, walking, bending, crouching, reaching, lifting, etc.)
• Excellent verbal and written communication skills with the ability to construct emails and messages in a professional and inviting manner
• Competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives while following a daily work plan
• Valid OMVIC certification is required for this role
• Valid driver's license

The perks

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Paid holiday and flex time for full time AutoCanada employees
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

We strive to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

How to apply

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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