Sales Associate

Foot Locker, Inc.; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading athletic footwear retailer in Ontario is seeking a Customer Service Associate to connect with customers and elevate their experience. You will engage customers through natural conversations and provide excellent service while achieving sales goals. Ideal for those enthusiastic about sports and retail, no prior experience necessary but motivation to learn is key.

Qualifications

• 0-3 years of retail experience.
• Confident in engaging customers for an elevated experience.
• Motivated by interaction with customers and athletic products.

Responsibilities

• Ensure high customer satisfaction through product knowledge.
• Deliver sales and outstanding customer experience.
• Meet personal and productivity goals.

Skills

Customer engagement

Retail sales

Product knowledge

Team collaboration

Job description

Overview

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one\'s enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Benefits

Rate of Pay: $17.55 / hour

In compliance with Bill 190